K-Base : Knowledgebase & FAQ Software

The only solution you need to provide your customers with an around-the-clock, 24/7 immediate support solution.

If you're not supporting your customers 24/7, there's a good chance you're loosing sales. The WebFX K-Base Software lets you add a powerful, totally rebrandable knowledgebase system and FAQ system to your website. It will save you both time and money, and reduce your customer support.

Key Benefits

• Free yourself from customer support and spend more time making sales
• Provide instant answers to your customers questions, 24/7
• Easily change the look and feel of WebFX K-Base to match your website
• Keep your sanity and eliminate repetitive support emails
• Improve the functionality of your business without hiring new staff
• Simple to use, yet powerful enough to slash your support time

An Instant Support Solution

• Provide instant support to your customers. WebFX K-Base empowers your customers and website visitors by giving them access to questions and answers on your website, at anytime of the day or night.
  
  
• Reduce your support time. By giving your customers and website visitors answers instantly, you reduce time spent answering support emails and phone calls. You can spend more time doing what you do best - focusing on growing your business.
  
  
• Improve sales. By offering instant answers to the questions that your customers have on their minds before they purchase, you can make an impulse buyer more inclined to purchase, rather than requiring your website visitor to wait for a response from you via standard email.
  
  
• No support staff to hire. Let WebFX K-Base handle all customer enquiries and slash your support time by up to 95%!