Retention Rate
Industry average: 50%
WHY IS OUR RETENTION RATE SO HIGH?
Scalable solutions
Industry specialists
Proven results
CLIENT SATISFACTION SCORE
Industry average: 72%
WHY IS OUR SATISFACTION SCORE SO HIGH?
Project management
ROI tracking
Diverse skillsets
“I have 16 years of industry experience, and WebFX is the best agency I’ve ever worked with.”
Flavia A, Review from Clutch.co
HIGHER NPS® SCORE THAN
Industry average: 16
WHY IS OUR NPS SO HIGH?
Turn-key solutions
Real business results
Consistent communication
Accelerate Sales With Review Management Services for Amazon
WebFX is a marketing agency that provides vendors and sellers with comprehensive, result-driven review management services for Amazon that accelerate sales, increase search rankings, and maximize market dominance
What do our Review Management Services for Amazon include?
Our review management services for Amazon, which you can add-on to your advertising package, include:
- Amazon Vine™
- Amazon Early Reviewer Program
- Negative review management
- Product question and answer management
- Email management
- Dedicated marketing specialist
- And more!
Amazon Vine™
Amazon Vine™
As a vendor on Amazon, your review management services include Amazon Vine™. With this service, your products can earn reviews from some of Amazon’s most trusted reviewers. Use Amazon Vine™ to prep for the launch of a new product or help an existing product earn more genuine reviews.
Amazon Early Reviewer Program
Amazon Early Reviewer Program
As a seller on Amazon, your review management services include the Early Reviewer Program. With the Early Reviewer Program, you can earn more reviews from customers that have already purchased your product on Amazon. Use the Early Review Program to build user trust, sales, and more.
Negative review management
Negative review management
We adopt a proactive approach to negative reviews with our review management services for Amazon. If a shopper posts a negative review, our team will respond and resolve the situation. With this approach, your company demonstrates that it’s active and responsive, which can encourage shoppers to purchase.
Product question and answer management
Product question and answer management
Our product question and answer management provide shoppers with all the information they need to make a purchase. We respond, as well as coordinate with your team, to answer every user’s question, ensuring they receive accurate and up-to-date information on your products.
Email management
Email management
We bring industry-leading expertise to email management, which is why our review management services also include the creation and management of sales-related emails. Our team will create a strategy for encouraging shoppers to share their product experience on Amazon.
Dedicated marketing specialist
Dedicated marketing specialist
Collaborate on your Amazon strategy with a dedicated and hands-on marketing specialist that brings more than 1.6 million hours of expertise to your review management services. As your partner, they’ll learn your business, products, and goals to accelerate your sales.
Transparent Review Management Services for Amazon
AMAZON REVIEW MANAGEMENT SERVICES
Starting at
$600 / month
How we determine pricing
Paid Advertising Budget
Required with Amazon review management services, your monthly ongoing Amazon PPC strategy fee will vary based on your monthly ad spend for Amazon.
Organic support
If you want your store to show up organically when searchers are looking for products like yours, your strategist might consider and recommend Amazon SEO services to support your paid strategy.
INCLUDED IN ALL PLANS:
- Led by an Amazon subject-matter expert
- Amazon Vine vendor participation
- Amazon early reviewer program participation
- Responses to negative reviews
- Sales response emails
- Product question and answer management
- Monthly performance analysis and reporting (for Amazon PPC)
Your search for review management services for Amazon ends here
When your company partners with WebFX, you:
Pricing custom to you.
Starting at $600 per month.
Unlock a 14% increase in sales with WebFX’s award-winning Amazon review management team
- Dedicated account manager, interfacing with a team of 500+ digital marketing experts
- MarketingCloudFX access for optimizing, measuring, and reporting ROI
- In-depth analysis of your business goals, industry, and competitors
- In-house project management software, 24/7 help desk, and direct client phone line
In-House Marketing
- One or two team members trying to keep up with fast-paced marketing advancements
- Analytics suite for measuring and improving campaign performance
- S.M.A.R.T. goals, but limited resources needed to execute
- Reporting roadblocks leading to project delays and wasted spend
Typical Marketing Agency
- Dedicated account manager responsible for strategy, but will need your help implementing solutions
- Third-party tracking and analysis with subscription costs passed to you
- Cookie-cutter checklists and solutions for optimizing your campaigns
- Regular, but unreliable support when issues arise with your account
Why invest in review management services for Amazon?
If you’re debating about the value of our review management services for Amazon, you want to consider the benefits of review management. A data-driven and competitive review management strategy can have a massive impact on your company’s short- and long-term performance.
Five of the biggest benefits of professional review management include:
- 1. Accelerate your Amazon sales
- 2. Increase your customer satisfaction
- 3. Improve your Amazon search rankings
- 4. Maximize your brand awareness
- 5. Beat your competition
1. Accelerate your Amazon sales
1. Accelerate your Amazon sales
One of the most valuable advantages of review management is that you can accelerate your sales on Amazon. A few factors contribute to increased sales on Amazon, like the influence of positive reviews on not only shopper behavior but also Amazon’s algorithms.
For example, with a high number of positive reviews, you signal to Amazon and users that your product delivers on user expectations. Those expectations can relate to product quality and usefulness, as well as shipping speed.
By delivering on shopper expectations and earning positive reviews, your product can move-up in relevant search results. It can also win its Buy Box, which can lead to more consumers purchasing your product — and even reviewing it.
2. Increase your customer satisfaction
2. Increase your customer satisfaction
It’s a time-consuming and around-the-clock process to monitor, manage, and respond to your product reviews. By not investing the time to monitor reviews, however, your business risks customer dissatisfaction — as well as negative chatter about your company and products.
With our review management services for Amazon, we help spur word-of-mouth recommendations about your products. It also allows your business to take a proactive approach to negative reviews, which can turn an unhappy customer into a satisfied one.
3. Improve your Amazon search rankings
3. Improve your Amazon search rankings
Amazon relies on several factors when ranking products in search results. While our SEO and product optimization services for Amazon improve your visibility in search, our review management services also contribute to increased rankings.
With higher rankings in relevant search results, you can accelerate product sales — and higher sales allow your company to earn more reviews from verified shoppers, such as through the Early Reviewer Program. And with more satisfied reviews, you can solidify your rankings even more.
4. Maximize your brand awareness
4. Maximize your brand awareness
As your products generate more reviews from satisfied shoppers, you build your brand awareness. Consumers start recommending your products to friends and family, which can establish your company and products as the go-to choice.
If you maintain an Amazon Store, your high-ranking and well-reviewed products can also contribute to other digital marketing strategies. For example, your Amazon Store can feature social links, which encourage happy shoppers to follow and interact with your business on social media.
5. Beat your competition
5. Beat your competition
Improving your sales and revenue on Amazon requires your company to develop a better strategy than your competitors. That’s why you want a results-driven agency like WebFX — we create a data-driven approach that places your business ahead of its toughest competitors.
By outranking your competitors in search results, as well as in reviews, your business can pull ahead. That can result in an increased share of wallet (SOW), which can fund your company’s upcoming plans, like establishing a new manufacturing center or adding a few new positions to your team.
FAQs about review management services for Amazon
What is review management for Amazon?
Review management for Amazon is the process of acquiring and responding to reviews on Amazon. It can also involve answering questions about products. The goal of review management is to earn more positive reviews and send valuable trust signals to potential customers to earn more sales.
What are review management services for Amazon?
Review management services for Amazon are professional services offered by an agency or freelancer that help you manage your reviews on Amazon. The agency or freelancer can take care of responding to reviews, launching campaigns to acquire more reviews, and more.
How much do review management services for Amazon cost?
On average, businesses typically spend anywhere from $9000 to $60,000 per month on marketing and review management services for Amazon from an agency. At WebFX, our review management pricing starts at $600.
Review Management Services for Amazon
With more ecommerce businesses joining Amazon, as well as the fact that Amazon’s search algorithm uses reviews to shape search results, review management has become a necessity for sellers and vendors on the platform.
Learn more about our comprehensive review management services for Amazon, below.