Scalable solutions
Industry specialists
Proven results
93%
CLIENT SATISFACTION SCORE
Industry average: 72%
WHY IS OUR SATISFACTION SCORE SO HIGH?
Project management
ROI tracking
Diverse skillsets
“I have 16 years of industry experience, and WebFX is the best agency I’ve ever worked with.”
Flavia A, Review from Clutch.co
Rated 4.8/5 stars on G2
Rated 4.9/5 stars on Clutch
420%
HIGHER NPS® SCORE THAN
Industry average: 16
WHY IS OUR NPS SO HIGH?
Turn-key solutions
Real business results
Consistent communication
Website Maintenance, Site Security, and Support Services
Get peace of mind with WebFX’s monthly, hourly, or after-hours website maintenance services. For decades, businesses around the globe have trusted WebFX as their website maintenance services company. Request a proposal today to start protecting your site!
Whether you just launched a new website or you have an older website, we can create a custom website maintenance plan for your needs. The result? A fast and secure website that offers your users a seamless online experience.
A majority of websites rely on WordPress as their content management system (CMS). That’s why our website maintenance plans include comprehensive WordPress support. When you invest in web maintenance with WebFX, you’re trusting our team of WordPress website experts to handle all WordPress updates and security patches for your company.
With regular updates, which happen during business hours, our team of developers keeps your website functional and secure for users. Whether you’re looking to add new images, delete page copy, or modify a link, our website maintenance services offer what you need.
For a quick summary, here are some examples of updates included in our packages:
Text: Additions or deletions.
Photos: Additions, deletions, and basic retouching.
Pages: Additions or deletions using existing page design.
Navigation: Basic navigational changes (add, move, or delete an item in the navigation).
File downloads: Additions or deletions of PDFs and other documents.
Videos: Insertion or deletion of a pre-edited video.
Links: Additions or deletions.
Color and background images: Changes or replacements.
If you have questions about regular updates, feel free to contact us online for more information.
**This is an example of services included in the website maintenance plans and is not a complete list.
As a part of our website maintenance plans, your company also receives access to our stellar tech support. With the expertise of our development team, your business can get help with a variety of challenges, like setting up email.
In addition to tech support, your company can also submit a consulting request as a part of your website maintenance services. Whether you have questions about creating a new contact form or adding a new page to your navigation, our talented team can provide your business with a helpful perspective.
Our team can also help you with your other digital marketing initiatives to drive qualified traffic to your website. Learn more about our other services and find out how you can grow your bottom line with digital marketing services:
Real-time monitoring and firewall security protection
Quarterly, full-site UX testing
Monthly website performance, infrastructure and UX reports
Monthly consultation call with dedicated project manager
Join the 50+ Clients Maintaining Their Website with WebFX
Trust WebFX’s in-house developers to keep your website clean, secure, and user-friendly so that you and your account manager can spend more time driving results!
Your search for website maintenance services ends here
When your company partners with WebFX, you:
Reclaim your work day
Get a dedicated web development team with WebFX’s 500+ in-house team of developers, project managers, designers, and more.
Protect your site
Protect your site from downtime, data breaches, and more with our full-service website maintenance solutions that operate around the clock.
Grow your bottom line
Less downtime means more uptime for generating revenue for your business — and with WebFX’s marketing tech, you can even grow your marketing returns by 25% (or more)!
Streamline your strategy
Bring marketing and maintenance together with WebFX’s full-service solutions and 500+ experts for marketing your business online — and maintaining its site.
When Merrimack Valley Psychological Associates wanted to help more clients, they turned to WebFX. Learn how our partnership expanded their reach and results.
“My practice has grown quickly and improved our accessibility to those we serve or hope to serve within our community. WebFX is directly responsible for our growth and the fact that we have more than doubled our revenue in six months.”
2XRevenue in six months
Net Friends turned to WebFX to help them boost their presence in search engines to attract qualified traffic and leads for their business.
“Web traffic is up well over 100% and our marketing qualified leads are more than double what they were before our WebFX engagement.”
2XIncrease in website traffic and leads
Hurst Pediatric Dentistry wanted more clients to find their kid-friendly dental office. Here’s how our partnership helped them serve up more smiles!
“Rather than pushing us to make changes on our website that would make it more similar to so many other websites, WebFX offers suggestions for simple tweaks we can make to get the results we want, while still allowing our personalities to shine through.”
All-inclusive maintenance plans covering updates, backups, security, and performance optimization
Dedicated team of web development experts optimizing your website
Continuous monitoring and proactive support to address issues before they impact your site
Regular performance reports and analytics to track website health and effectiveness
Flexible maintenance plans that can easily adapt to the changing needs of your business
In-house web maintenance
Typically limited to essential updates and issue resolution due to constrained resources
Internal teams may lack the specialized expertise necessary for comprehensive maintenance
Often reactive, addressing issues only after they occur
Reporting is often limited to what was completed, rather than how it impacted performance
Ability to adjust maintenance schedule as needed unless multiple maintenance developers are needed
Typical web maintenance agency
Service offerings can be inconsistent; many agencies provide only basic maintenance options
Expertise levels vary; not all agencies possess the breadth of skills required for holistic maintenance
Some agencies offer proactive monitoring, but what’s included can vary
Performance reporting can be offered, though the depth and frequency may differ between agencies
Scalability options vary; some agencies may lack the flexibility to support business growth
Why choose WebFX for website maintenance and other services?
When you’re looking for a website maintenance agency, you want a trustworthy partner that can keep your site secure and running in tip-top shape. We’re a full-service digital marketing agency with over 29 years of experience launching and maintaining sites for our customers.
In addition, we also offer other digital marketing services that complement website maintenance and grow your bottom line. These strategies have generated 24 million leads and $10 billion in revenue for our clients.
When you team up with WebFX, you streamline your website maintenance and digital marketing processes. You only need to liaise with your dedicated project manager for your site security and other strategies.
Generate site traffic and grow your business with our digital marketing services
SEO, PPC advertising, and CRO are digital marketing strategies that can drive qualified traffic to your well-maintained website and encourage conversions. These strategies, along with website maintenance, can generate leads and grow your revenue.
Expert insights from
Emily TaySenior Director of Sales Operations
“In today’s world, it is extremely important to look at your website holistically. Too often, we see businesses with a beautiful website and minimal traffic. If you are going to invest the time and resources into creating a beautiful website, you need to make sure people are visiting it.”
According to Emily, an effective, ongoing holistic approach to your website maintenance involves:
Attracting qualified site visitors
Providing an excellent user experience
Keeping your site secure
SEO and PPC are strategies that can drive traffic to your website. “SEO is the best long-term strategy to grow your traffic, while PPC is the best short-term strategy to generate traffic,” Emily explains. “Together, they will drive the traffic you’re looking for.”
Meanwhile, CRO ensures you’re providing the best user experience to your site visitors. “Now that you have the visitors you are looking for, we need to keep them there,” Emily says. “CRO will identify opportunities that will maximize the user’s experience to ensure they ultimately convert.”
She also underscored the importance of a proper web maintenance plan to keep your website secure. “Having a website that consistently drives leads is a beautiful thing. Rest assured, a proper web maintenance plan provides you with peace of mind that your site has been backed up, is secure, and is up to date.”
What regular updates do website maintenance services include?
When it comes to website maintenance services, companies often ask one question, “What does ‘regular updates’ mean?” It’s an excellent question and can vary by website maintenance companies, which is why it’s important to ask.
Examples of typical website updates (included with our site maintenance packages) include:
The best appraisal of your website’s performance comes from the people visiting it, from customers to staff to leads. Questions, comments, complaints, and suggestions generated from site visitors provide invaluable feedback to improve your site. With routine website maintenance, you can use these suggestions to enhance your site and its online performance.
As your company continues to grow, it’s inevitable that your products, services, and prices will change. That’s why businesses need a consistent schedule and process for updating old products, changing existing service prices, and more.
With website maintenance, you keep your site current for users. This proactive step benefits your business in multiple ways, allowing you to provide the latest products, services, and rates to streamline the user shopping experience.
Consumers trust the Internet, and they also count on your website to provide the accurate information they need before contacting you or coming to your storefront. It is crucial that the information on your site is up-to-date, for this reason, and many more.
If you’re an ecommerce company, it’s essential to update your website with your latest sales, promotions, and more. Even if your company operates offline, you can offer specials online that drive users to call your team, visit your location, or schedule an appointment.
When your company provides special promotions, discount programs, and more, you keep your business competitive. Short-term and long-term sales initiatives require updates to your site. Website maintenance services enable you to strengthen your sales with unique offers for shoppers.
With ever-evolving technologies, a website begins to appear old if the interactive components get neglected. If your site’s development pieces aren’t working on every browser and device, you will lose current and potential clients. Plus, you weaken your online reputation.
Issues with your website’s interactive features can also increase your bounce rate. This metric refers to the percentage of people that leave your site without visiting another page and often indicates that your website isn’t delivering on user expectations.
Website maintenance fine-tunes your site to ensure your site’s interactive features work. Even if these features become outdated and require replacement, website maintenance services can give your team advance notification about this need.
Keeping all your website’s features operational helps you market your products and services successfully.
Website maintenance services are professional services for maintaining a site’s security and functionality. Most site maintenance services operate on a monthly or hourly basis, though companies can request 24/7 assistance in maintaining their site.
Website maintenance is a critical ongoing task for every site owner. Think of maintaining your website as a task like maintaining your car — doing so keeps it running smoothly and safely.
Here are three reasons website maintenance is important:
It keeps your website running properly: Maintaining your website ensures it has updated information about your products, services, and contact details. Website maintenance also ensures your links direct to the right pages.
It improves your site’s security: Cyber threats evolve. With regular website maintenance, you can protect your website from new vulnerabilities with software updates and patches.
It improves your site’s user experience: By keeping your website running smoothly and properly, your page speed is optimal and your website shows updated information that your site visitors find useful.
Website maintenance services cost $35 to $5000 per month, or $18 to $25 per hour. How much your business pays for site maintenance services will depend on the provider’s location, site needs, and service plan.
If you’re investing in website maintenance services for the first time (or switching providers), it’s essential to understand what your package includes. That way, your business can choose the best site maintenance plan for your company, as well as ensure you have the support you need.
For reference, here are a few examples of what you won’t find with website maintenance services:
Navigation redesign
Media creation
Media edits
Content writing
New site functionality
Site redesigns
Interactive features
SEO
Get the best website maintenance services for your business
If you’re looking for a trusted website maintenance company with a track record of satisfied clients, choose WebFX. We have a client recommendation score that’s 488% higher than the industry average and a 91% client retention rate.
These plans allow you to rest assured that your site is always taken care of and has the right level of support, depending on what is best for your business.
Features
Web Maintenance: Bronze
Web Maintenance: Bronze+
Web Maintenance: Silver
Web Maintenance: Silver+
Recommended for:
Static content updates for WordPress sites 500 pages or less
Static content updates for WordPress sites 500+ pages, WooCommerce
WordPress sites 500 or less pages
WordPress sites 500+ pages
Primarily static content
WooCommerce
Primarily static content
WooCommerce
Custom & dynamic functionality
Custom & dynamic functionality
Project Management
Dedicated WebFX Project Manager
Helpdesk support portal used for client requests & team communication
TeamworkFX communication & project management portal
Website Updates M-F 8a-5p EST
Emergency Evening Support M-F 5p-9p EST
Emergency Weekend Support Sat-Sun 9a-5p EST
Ongoing Website Security Monitoring and Patches:
WordPress Quarterly Upgrades/Security Patches
(Any needed recording/refactoring/web infrastructure to support security patch implementation is deducted from the 4 monthly hours)
(Any needed recording/refactoring/web infrastructure to support security patch implementation is deducted from the 15 monthly hours)
**All plans are subject to service provider approval. Customers, who exceed their allotted max tickets per plan more than three times a year, will be automatically updated to the next plan tier.
WebFX has thousands of reviews praising our transparency, communication, and results.
Flavia A, Review from Clutch.co
Rated 4.8/5 stars on G2
Overview
WordPress maintenance
Regular updates
Tech support
And more!
Overall site improvements
Product or service updates
Online specials
Interactivity maintenance
