Why WebFX team members build long-term careers here
WebFX has unusually strong retention for a digital marketing agency, with many FXers building careers here spanning 15+ years
You’ll know your career path from day one, and as the company grows, new opportunities open up that you may not have expected
The day-to-day comes with industry-leading systems and creative freedom to explore and innovate
Benefits, flexibility, and development resources grow with your tenure
If you’ve spent any time researching digital marketing agencies, you’ve probably noticed that turnover is a common theme. Roles open up fast, and agencies cycle through people quickly. So when candidates ask me whether WebFX is genuinely different, I understand why they’re asking, and I take the question seriously.
The honest answer is yes. And I don’t say that because it’s my job to recruit people. I say it because the data and the people I’ve watched build careers here say it better than I ever could. This post walks through why WebFX team members build long-term careers here, in numbers and in their own words.
The agency world moves fast, and most people expect their tenure somewhere to reflect that. But at WebFX, the numbers tell a different story. One that’s worth pausing on before we get into the how and why.
According to internal WebFX data:
Nearly 2 in 3 FXers stay beyond two years
More than one-third of FXers have stayed five or more years
1 in 5 FXers has been here for 10 or more years
FXers have built careers here spanning 15+ years
Those last two stats are what catch people off guard. A decade ago, WebFX was roughly one-eighth the size it is today. The FXers who have hit that 10-year mark didn’t just stay. They grew alongside the company as it scaled. That’s a different kind of tenure than simply hanging on.
Expert insights from
Cheyenne F.Senoir Account Executive, 13 years at WebFX
“I love the pulse and workflow of an agency since you get to move between different websites, businesses, and industries. WebFX offers that environment but without the high pressure and insane work demands of a standard agency in this space. They also value the team over the client relationships and are particular about who we choose to work with, which makes a huge difference.”
Your career path at WebFX has direction and room to grow
One of the most common concerns I hear from candidates is some version of this: “I want to grow, but how do I know that the growth at WebFX is real and not just an empty promise?”
That’s a fair thing to be cautious about.
At WebFX, growth is mapped, but it’s also dynamic. Every role comes with a career progression path. This means you know what the milestones look like, what performance benchmarks you’re working toward, and what advancement actually requires. There’s no guessing.
And as WebFX continues to grow and expand, new opportunities open up that you may not have seen coming on day one. Some FXers have moved into entirely new areas of the business because a need emerged, and they were ready for the opportunity.
Expert insights from
Patty P.Senior Director of Human Resources and People Operations, 10.5 years at WebFX
“I started at WebFX as a Jr Talent Acquisition Specialist in 2016. My role when I started was focused on recruiting potential future FXers, and I was given so many opportunities to explore different resources, build relationships with universities, and find creative ways to connect with candidates.
Over time, I expanded to interviewing and hiring these candidates. Eventually, I began working with team members after they started their careers, alongside our Happiness Team and other HR team members. I now focus primarily on supporting FXers once they begin with the team and throughout their careers and growth at WebFX, all 700+ of us!”
We hire roughly 90% of our roles at the entry level and promote almost exclusively from within. That means when someone advances to a senior, lead, or leadership role, their previous position opens up for the next person behind them. It also means the leaders you’ll work with almost universally started where you’re starting. They’ve walked the path they’re now helping you navigate.
Expert insights from
Cheyenne F.Senoir Account Executive, 13 years at WebFX
“I have been at WebFX for 13 years. I started in May 2013, right out of college, as my first career. I was hired as a Junior Internet Marketer and am now a Senior Account Executive. I have always held client-facing account management roles on the IM side, but now I work with our executive-level Top 25 accounts and other complex projects. I love that I’m always growing in my career and leadership.”
Promotions here aren’t a competition, either. If everyone performs, everyone advances. If you’re working toward the same milestones as a colleague, you both moving up isn’t a problem. It’s the goal.
If you want to understand more about what that entry-level starting point looks like, our post onwhy we hire entry-level walks through how we think about early-career growth.
Expert insights from
Patty P.Senior Director of Human Resources and People Operations, 10.5 years at WebFX
“I knew growth was possible here based on the encouragement that I’ve had from my leaders asking, ‘What do you think?’ Right away, I knew that my ideas, insights, and perspective mattered and had value here, and that I was trusted to be in the driver’s seat of my growth.
I was trusted to try things, to explore, to expand my knowledge, to learn, to pivot. To me, this is the ultimate recipe for growth: Trust, investment, innovation, and empowerment. From there, it was up to me to seize and run with it!”
What it actually feels like to work here day to day
At WebFX, the day-to-day comes with something many agencies talk about but don’t always deliver. That includes real systems, clear ownership, and the creative freedom to do your best work within them.
Your role comes with clearly defined responsibilities and organized platforms and resources that make it easier to do your best work without constantly reinventing the wheel. Team leads don’t just assign tasks. They guide the work, give feedback, and stay accessible when you hit a wall. That kind of consistent support changes what it feels like to show up every day.
We also strongly encourage collaboration. Work happens across departments, and asking for help is treated as normal, not a sign that you’re behind.
When someone hits a milestone, like a big client win, a promotion, or a personal achievement, they receive clear recognition from the people around them, not just a manager in a one-on-one. We believe that every FXer should be celebrated for everything they bring to the table.
Meetings have a purpose. Responsibilities are clear. And if something isn’t working, you and your team lead will create a clear path to address it. That combination of clarity and support gives people the conditions to grow, and growth is what keeps careers moving.
Expert insights from
Kyle H.VP of Demand Gen and Ecosystems, 16 years at WebFX
“I knew I wanted to stay here long term when I saw how caring our team was. One morning I’d hurt my leg pretty badly. I bandaged it and came into work anyway, but the bandage didn’t exactly hold. My direct leader noticed and, without missing a beat, ran out to her car, grabbed her personal first-aid kit, and brought it in so I could clean myself up.
It’s a small thing, but it’s the kind of thing that tells you how a place actually operates. I’ve never felt like just a cog here. WebFX is genuinely hard-driving and ambitious, which I love, but underneath that, there’s a real heart for the people who work here. That combination is what made me want to stay.”
There’s also a strong thread of professional development woven into the day-to-day. But the foundation underneath it, such as the team culture, the structure, and the way people treat each other, is what makes the development opportunities actually land.
Expert insights from
Kyle H.VP of Demand Gen and Ecosystems, 16 years at WebFX
“WebFX is a place built around hiring and keeping the right people — smart, down-to-earth, kind, all the way up the org — paired with a real culture of achievement and goal-setting. For me, that’s an energizing combination: I get to be around people who work hard, care about the craft, and are motivated by solving real problems for clients.
Trust and promotion are earned, and leaders genuinely invest in your growth. I’m a noticeably more capable person than when I started, and a lot of that traces back to the leaders and systems here.”
How WebFX supports you beyond the work itself
Long careers are built on an environment where you can sustain your professional and personal growth over time.
WebFX invests in that through FXLearns, an internal learning platform, along with a 1,200-book library, internal training programs, and guest speakers. These aren’t perks that gather dust. They’re resources FXers use to stay sharp and develop skills that grow with their roles and the industry as it evolves.
The benefits picture compounds over time, too. Parental leave has expanded, and compensation reflects a real understanding that life and financial needs evolve as careers do.
Expert insights from
Cheyenne F.Senior Account Executive, 13 years at WebFX
“The team at WebFX is unmatched in so many ways. Over the years, I’ve experienced many things, from family hardships, including loss, to incredible highs, like my wedding and having two children. The team around me hasn’t missed a beat in providing the support I needed in any of those situations. I feel valued as a person and feel free to speak my mind and be respected when I do.”
Work-from-home flexibility also increases with tenure, which matters for FXers who want more autonomy as their careers develop. WebFX checks in regularly to make sure people have what they need — the equipment, the resources, and the support — at every stage of their career, not just in the first 90 days. If you want to see what the first 90 days specifically look like, ourWebFX Bootcamp post covers that in detail.
The investment in FXers extends beyond career development, too. Programs like FXBuilds and GreenFX reflect a company that thinks about its people and its impact more broadly.
Expert insights from
Cheyenne F.Senior Account Executive, 13 years at WebFX
“I started here with absolutely zero experience in digital marketing, and the company granted me access to so many incredible training platforms and tools that made a huge difference in my ability to learn and grow in the field.
Leadership always takes the time to understand where I want to grow and provides directly related experiences I can lean into, whether that is Seismic trainings, ongoing learning resources, or team trainings. Even just having a library of ongoing learning resources that I can choose from and earn incentives for using them is incredible.”
Who builds a long-term career at WebFX?
The numbers show that people stay here. The question worth asking is: Who are those people?
In my experience, the FXers who build the longest, most fulfilling careers here tend to have a few things in common.
They’re genuinely curious about the industry, about their craft, and about what they don’t yet know.
They’re open to feedback and treat it as information, not judgment.
They care about their teammates and their clients, and that care shows up in their work.
They’re continuously looking for ways to grow, not just to hold down a job.
If any of that sounds like you, you’ll likely find a lot of people here who feel the same way.
Expert insights from
Krystal H.Senior Account Executive, 13 years at WebFX
“Honestly, the people I’ve seen build lasting careers here all share a few core traits. They ask “why” behind the work, not just “how,” and they speak up when they need help. People who thrive here are honest about what they need to succeed, and that starts with being honest about what they don’t know yet.
Long-term FXers also follow through on their commitments. When something goes wrong, bring a solution, not just a problem. That mindset of ownership moves mountains and makes a huge impact on your trajectory at WebFX.”
Tenure at WebFX runs the full range. One in five has been here a decade or longer, and some FXers have built careers here spanning more than 15 years. Additionally, one-third of FXers have stayed with the company for five or more years. Those numbers reflect something genuine about the environment, not just the perks.
Almost exclusively. We hire roughly 90% of our roles at entry level, which means when someone advances, the position behind them opens up for the next person.
The leaders and managers you’d work with here largely started in the same kinds of roles candidates apply for today. Internal promotion is how we promote structured growth within the company and keep FXers motivated.
A few things stand out. Most agencies will tell you they invest in their people. At WebFX, the difference shows up in the specifics. You start with a defined career progression path on day one, giving you actual milestones you can work toward and track.
As your career develops, the investment continues: updated equipment, access to development resources, and regular check-ins to make sure you have what you need at each stage, not just during onboarding.
Yes, WebFX is a good place to start your career, and it’s where most FXers have started. The training, mentorship throughBootcamp, and defined progression path are all built for people at the beginning of their careers. The FXers who have been here a decade or more largely started the same way you would.
Start your career at a place built for long-term growth
I’ve spent years connecting candidates with opportunities here, and the question I hear most often is whether WebFX is a place where you can actually build something, not just start something. I hope this gives you a clearer answer.
The data is real. The people you’ve heard from in this post are real. And the path forward, whether that’s five years from now or fifteen, is something I’ve watched hundreds of FXers walk.
If you’re ready to explore what a long-term career at WebFX could look like for you, visit our careers page to see open positions and apply.
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to provide industry-leading digital marketing services to businesses around the globe – all while growing as an individual and leaving the world a better place.
to provide industry-leading digital marketing services to businesses around the globe – all while growing as an individual and leaving the world a better place.
Mary serves as the SVP of Talent Acquisition at WebFX, bringing more than 15 years of experience at the company and a rare blend of marketing and people leadership expertise. She began her career as a digital marketer, working directly on client campaigns before going on to lead the department as Director. Today, she oversees talent strategy across WebFX, applying her deep understanding of digital marketing, team performance, and business growth to build and scale high-impact teams. Her perspective bridges the gap between what it takes to win for clients and what it takes to attract, develop and retain top talent.
