• SEO & Lead Generation
    • SEO Services
    • Local SEO Services
    • Local SEO Pricing
    • SEO Audits
    • Conversion Rate Optimization
    • Custom SEO Reporting
    • PPC Management
    • Page Speed Optimization
    • Employment & Recruiting Marketing
    • Programmatic Advertising Services
    • Enterprise SEO Services
    • Digital Marketing Services
    • Competitor Geofencing Advertising
    • Amazon Optimization Management
  • Content & Analytics
    • Website SEO Copywriting
    • Content Marketing Services
    • Personalized Web Content
    • Infographics & Motion Graphics
    • Web Video Production Services
    • Social Media Management Services
    • Online Review Management Services
    • Social Media Design
    • Email Marketing Management Services
    • Email Marketing Design
    • Lead Nurture Pricing
    • Voice Search Optimization
  • Creative & UX
    • Web Design Services
    • Website Redesign Services
    • User Experience Testing
    • ADA Compliance Services
    • 30-Day Web Design
    • Ecommerce Development
    • Shopping Feed Management
    • Website Maintenance
    • Website Cost Calculator
  • Who We Are
    • Careers (We Are Hiring!)
    • About Us
    • Company Values
    • FXBuilds
    • Company News
    • Our Culture
    • Our History
    • Knowledge Base
    • WebFX Reviews
    • Blog
    • MarketingCloudFX
    • Marketing Tools
    • KeywordsFX
    • SEO Pricing
    • How Much Should A Website Cost?
    • How Much Does PPC Cost?
    • How Much Does Facebook Advertising Cost?
    • Email Marketing Pricing
    • Cost Of Advertising
    • Digital Marketing Guide
  • Get Proposal
  • Client Login
Return Home
Digital Marketing
That Drives Results®
$2,416,945,839
REVENUE DRIVEN
FOR OUR CLIENTS
Get a Free Quote

888-601-5359

  • SEO & Revenue Generation
  • SEARCH PRICING

    Drive More Leads


    SEO Services Ecommerce SEO Local SEO Services PPC Management Ecommerce PPC Services Google Local Services Ads Management SEO Audits

    BRAND PRICING

    Increase Your Reach


    Employment & Recruiting Marketing Programmatic Advertising Services Enterprise SEO Services Competitor Geofencing Advertising Addressable Geofencing Services Channel Partner Marketing Services

    MARKETPLACE PRICING

    Accelerate Your Revenue


    Amazon SEO & Product Optimization Amazon Advertising Management Amazon Stores & Marketplace Launch Facebook Marketplace for Business Shopify Optimization Services Target Plus™ Marketplace Management Walmart Marketplace Advertising

    FAQs

    Explore Expert Articles


    What is an SEO company? How to find the best SEO company for your business What's included in SEO packages? What is digital marketing? What is SEO management? How does PPC bidding work? How and Where to Sell Online in 2021
  • Content & Analytics
  • CONTENT PRICING

    Engage Your Readers


    Website SEO Copywriting Content Marketing Services Personalized Web Content Infographics & Motion Graphics Web Video Production Services Voice Search Content Optimization Podcast Advertising Services

    SOCIAL PRICING

    Connect With Your Customers


    Social Media Management Services Online Review Management Services Social Media Design Social Advertising Services Enterprise Social Advertising Services Ecommerce Social Advertising Services Direct to Consumer (D2C) Social Media Advertising Services YouTube Advertising Services

    ANALYTICS PRICING

    Improve Site Experience


    MarketingCloudFX CRMROI Conversion Rate Optimization Website Call Tracking Custom SEO Reporting Salesforce Consulting Page Speed Optimization Lead Management Solutions

    FAQs

    Explore Expert Articles


    Advantages & Disdavantages of Social Media Twitter Advertising Cost Instagram Advertising Cost Facebook Advertising Cost Content Marketing for Small Businesses Best Online Advertising Strategies Creative Social Media Campaign Ideas
  • Creative & UX
  • DESIGN PRICING

    Dazzle Your Visitors


    UX Website Design UX Website Redesign User Experience Testing Landing Page Design ADA Compliance Services Rapid Web Design

    EMAIL PRICING

    Build Your List


    Email Marketing Management Services Email Marketing Design Lead Nurture Pricing Account Based Marketing Services

    DEVELOPMENT PRICING

    Control Your Process


    Ecommerce Development Shopping Feed Management Website Maintenance Content Management Systems Customer Data Platform Data and API Integration CRM Retargeting Services Voice Assistant Skills Development

    FAQs

    Website Help Guides


    My Website Doesn't Drive Leads My Website Traffic Is Going Down My Website Doesn't Convert My Website Isn't Making Money My Website Isn't Showing Up on Google My Website Is Not Secure
  • Who We Are
  • WHO WE ARE


    Careers (We Are Hiring!) About Us Company Values FXBuilds Community Impact STEMFX Program Our Culture Equality at WebFX WebFX History Our Office Knowledge Base Awards

    LEARN MORE


    Portfolio & Case Studies WebFX Reviews From Clients Blog Locations Marketing Guides Marketing Calculator Marketing Tools SEO Checker Report KeywordsFX Keyword Research Tool

    PRICING GUIDES


    How much should a website cost? How much does PPC cost? Email Marketing Pricing Social Media Pricing SEO Pricing Local SEO Pricing The Cost of Advertising Nationally
    Careers ★ We Are Hiring

    View Openings

  • Contact
Menu

Home > Blog > Social Media

How to Remove Reviews From Facebook [3 Ways]

By Macy Storm on December 31, 2020
Macy is a Content Writer at WebFX. With a Content Marketing Certification, she's an expert in crafting pieces filled with the facts about all things digital marketing. You'll find many of her pieces featured on UpCity's Top Digital Marketing Articles of the Week. When she isn't clacking her keys, she's wondering why her dog is so cute. Follow her on Twitter @iinfinitestorm.

You know every customer who comes to your store or visits you online won’t love your products or services. Some people take to the Internet to air their complaints about your business on platforms like Google or Facebook. But what do you do when you get a bunch of negative reviews?

On this page, we’ll show you how to remove reviews from Facebook.

If you find you need help managing your reviews, WebFX has a team of over 200 experts ready to help you with review management. With over 20 years of experience, you can feel confident that we will help you get and manage more positive reviews.

  • Good agencies have more than 50 testimonials.
  • Great agencies have more than 100 testimonials.
  • WebFX has over 500+ glowing client testimonials.
See what makes us stand out

Can you delete reviews on Facebook?

When people leave spammy, fake, or negative feedback on your Facebook page, your immediate instinct is to remove the review. You’re scared that it’ll hurt future business and that you’ll lose customers as a result. Now you want to know how to delete reviews on Facebook.

Unfortunately, there’s no way to “delete” reviews from your page.

Part of the integrity system of reviews is that companies can’t delete reviews just because they speak ill of the company. Reviews provide users with authentic experiences that help them make purchasing decisions. In fact, 92% of users trust recommendations over a brand.

While you can’t remove all negative Facebook reviews, there are steps you can take to remove bad reviews from Facebook that are spammy or unfair.

How to remove reviews from Facebook

If you find you have spammy, irrelevant, or unfair reviews, you can take steps to rectify these reviews.

Report a review to Facebook

Facebook enables you to report reviews if they meet specific qualifications.

You can have a review removed if:

  • The review is not relevant to your business
  • The review is unfair
  • The review contains nudity or violence
  • The review is harassment
  • The review is spam
  • The review contains hate speech

When you suspect that you have a review that meets one of these qualifications, you can try to have Facebook remove it for you.

Follow these steps to remove negative Facebook reviews:

  • Go into your business’s Facebook account
  • Go to the “Reviews” tab
  • Find the review you want to dispute
  • Click the exclamation box in the corner
  • Select the option that best describes your review
  • Input any additional information or explanation
  • Submit

It may take Facebook some time to remove the review, so don’t expect immediate action!

Turn off reviews

When you learn how to remove reviews from Facebook, you’ll find an option to turn off reviews completely. While this option isn’t recommended because reviews are so valuable to your business, it is an option you can choose.

You may want to consider turning off reviews if your profile gets spammed with reviews that aren’t legitimate. For example, you could turn off reviews until Facebook can remove the spammy ones.

Follow these steps to turn off reviews:

  • Log into your business’s Facebook account
  • Click the “Settings” option
  • Click “Edit Page”
  • Scroll down to “Reviews”
  • Switch to “Off”

Rectify the situation

Since you don’t have a direct avenue to remove bad reviews from Facebook immediately, you may wonder if there are any other options that you could use to change a negative review. Well, good news, there is!

One of the best ways to remove negative Facebook reviews is to get people to change them by rectifying the situation.

When people have a poor experience with your business, you can take steps to reach out to them and make it right. Responding to negative reviews is an excellent way to turn a negative review into a positive review.

When you get negative reviews, respond to them, and offer solutions to the problem. Not only does it show you listen to your audience, but it also shows you’re willing to make things right to provide the best experience.

Should you always try to remove negative Facebook reviews?

You know how to delete reviews on Facebook, but is it necessary to try and remove negative Facebook reviews? If they’re spammy or completely unfair, then yes, you’ll want to remove them. But your standard negative review? You might want to reconsider.

While you should try to resolve problems from negative reviews, aiming to remove negative reviews entirely isn’t always the best move. People expect to see negative reviews on your profile.

In fact, 82% of shoppers specifically seek out negative reviews. Negative reviews lead people to spend five times as much time on a website and can increase conversion rates by 85%.

People don’t trust businesses that only have positive reviews. They’ll judge the credibility of your reviews if they’re all five-stars. Having negative reviews helps you have a more well-rounded profile.

People want to know what could go wrong and make their decision based on that information.

Not to mention, if they see you responding to negative reviews instead of trying to remove bad reviews from Facebook, they’ll feel confident that you own up to your mistakes and try to make it right for your customers.

So, before you try to remove negative Facebook reviews that are authentic, consider how they could help your business gain new customers.

WebFX can help you manage reviews for your business

Now that you know how to remove reviews from Facebook, you can start looking at your reviews to see if you have spammy ones you need to remove. But if you’re feeling overwhelmed with trying to find time to manage reviews, WebFX can help.

At WebFX, we know how to remove bad reviews from Facebook and help you attract more positive reviews to your profile. We have over 550 glowing client testimonials that attest to the excellent work we do for our clients.

If you want to go beyond managing reviews, we’ve got your back. As a Facebook Marketing Partner, we can help you build your organic presence and run paid Facebook ads to reach new leads and grow your business!

Ready to get started? Contact us online or call us today at 888-601-5359 to speak with a strategist about our review management services!

WebFX Careers

Join our mission to provide industry-leading digital marketing services to businesses around the globe - all while building your personal knowledge and growing as an individual.

We’re Hiring! View 30+ job openings!
  • Work With Us
  • Social Media Marketing Agency
  • Social Media Marketing Services
  • Social Media Design
  • Social Media Advertising
  • Continue Reading
  • Social Media Resources
  • Social Media Blog
  • Facebook Ad Cost
  • Instagram Ad Cost

Get posts by email

Be the first to know when we publish a new blog post!

  1. Previous
  2. Next

Share this article
Subscribe to our newsletter

Join 150,000 marketing managers who get our best digital marketing insights, strategies and tips delivered straight to their inbox.

How is your website's SEO?

Use our free tool to get your score calculated in under 60 seconds.

We've driven over 6,271,747 for clients. Discover how we can help your business grow

888-601-5359
1.6M Hours of Expertise
180+ Digital Marketing Masters On Staff
1,128 Websites Launched

Our Locations

  • HarrisburgPA
  • New YorkNY
  • TampaFL
  • BaltimoreMD
  • WashingtonDC
  • DallasTX
  • WebFX did everything they said they would do and did it on time! The whole process was very easy!
    Brennen Bawden Stapley Action Garage Door
View 400+ Client Testimonials
bg fb
awards logos

Services

  • Digital Marketing Services
  • SEO Services
  • PPC Services
  • Web Design Services
  • Social Media Services
  • Digital Advertising Services
  • Content Marketing Services

Knowledge Base

  • Internet Marketing
  • Content Marketing
  • Social Media
  • Web Design
  • SEO
  • PPC
  • Amazon

Company

  • SEO Agency
  • PPC Agency
  • Content Marketing Agency
  • Digital Marketing Agency
  • Internet Marketing Agency
  • Locations
  • Industries We Serve

Resources

  • About Us
  • Contact Us
  • SEO Checker
  • Tools
  • Marketing Guides
  • Careers

WebFX® 1995-2021 | Celebrating 25+ Years of Digital Marketing Excellence | Call Toll Free: 888.449.3239 | Privacy & Terms of Use | Sitemap