Content marketing for franchises is very different from marketing a most other businesses. While many companies only have one location to market, franchises have multiple branches and storefronts that cater to different regions and customers.
Though content marketing is one of the most successful strategies for driving business to your company, it does have unique challenges when dealing with franchises.
Content marketing for franchises takes a lot of time and effort due to the widespread nature of franchised businesses—but when you get a plan in place, content marketing can do wonders for your business!
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Content marketing is useful for franchises for several reasons.
First and foremost, it allows you to connect with potential customers without directly selling to them right away. Instead, you can provide useful information so that their first interaction with your brand is helpful and informative.
Content marketing can also help establish your brand and create brand awareness. Although many customers are likely already familiar with your brand if your corporate marketing team runs large-scale ad campaigns, your content can help you build a reputation beyond that as being helpful and trustworthy.
Content like your customer testimonials and portfolios (depending on your industry) can also help show potential customers what your branch or location specifically has accomplished.
Content marketing for your franchise isn’t just a one step process. There are several components that go into making your marketing efforts successful. Here are a few that we have analyzed.
One of the factors with the biggest impact on your content marketing strategy is whether your franchise uses one website for all of its locations, or if each storefront has its own individual site.
If you manage a branch of a specific location, but don’t have the ability to make changes to the main site, you’ll need to launch your own site before using content as part of your marketing strategy.
Although a lot of your content will likely be similar, you may need a small marketing team – or at least one dedicated copywriter – to create unique content for each branch. Re-using the same content on multiple sites can cause duplicate content issues, meaning that if you have separate sites for different locations, you’ll need new content for each one.
Analytics can get complicated for franchises, and your setup depends on whether you have one site or several. Unlike one-location businesses, all the franchise branches will need to be tracked in order to keep tabs on how they are performing independent of one another.
It’s often difficult for content marketing to work unless you first begin with a strategy. From our years of experience, we have found a few steps that produce a strategy to help your content marketing plan flourish.
Before you begin to use content marketing for your franchise, you must set clear goals. It is important to plan out just what you want to accomplish so that you have something to strive for.
There are a handful of tactics that WebFX employs to drive traffic and conversion goals via content marketing.
One way to increase traffic is by creating up-to-date, newsworthy blogs and articles. It’s important to set a goal to regularly add content to your blog that will help to keep potential customers on your site.
A key to completing this goal is to share your blog on your company’s social media platforms.
Speaking of social media, another content marketing goal should be to share a majority of your tools and knowledge via your company’s social media platforms. This is one of the best ways to get your company name and services spread, so it is a goal to update it often with current information!
Producing infographics is another objective that will help your content marketing strategy thrive. Colored visual infographics increase peoples interest by a staggering 80%-- which means they are much more likely to read the information if it is in an infographic!
This makes infographics a no-brainer for content marketing.
Bill Craig WebFX President
Keyword research is important with any marketing plan your company puts into place.
The purpose of keyword research is to come up with content that your viewers want to read. Instead of concentrating solely on ranking for specific keywords, search engines will much more appreciate if you are writing for your audience.
Tailor your keywords to information that customers interested in your service would seek. For instance, if you are running a custom kitchen service, one of your keywords should probably be countertops, or cabinets. These are keywords that your customers would be searching for and keywords that search engines would like, consequently, raking you higher in search results.
Be sure to research the keywords you chose to analyze their popularity, competition and competition that are also currently ranking for that keyword.
You can create content in many different formats, including text, graphics, and video. One of the first steps is choosing which of these you want to incorporate into your strategy.
As content marketing specialists, we recommend beginning with text-based pages. These are free forms of content which work well when you are just starting your efforts.
After your written content is off to a good start, you can consider branching out to the different formats such as graphics and video.
Keep in mind that different kinds of information work better with different formats. For example, statistics work particularly well with infographics, since it is an at-a-glance kind of presentation. Personal company tips or a vlog is better presented in a video format to match the more personal nature of a blog opposed to an article.
There are many different types of content you can create to help your franchise grow and reach new customers. Here are a few we’ve seen work particularly well:
If you’re ready to start content marketing for your company, contact us today to get started! Call 717.609.1553 or contact us online for more information on our proven content marketing strategies from WebFX.
Find out how WebFX can create an effective Internet marketing strategy for your website. Call 888.449.3239 or contact us online today for a free evaluation.