Retention Rate
Industry average: 50%
WHY IS OUR RETENTION RATE SO HIGH?
Scalable solutions
Industry specialists
Proven results
CLIENT SATISFACTION SCORE
Industry average: 72%
WHY IS OUR SATISFACTION SCORE SO HIGH?
Project management
ROI tracking
Diverse skillsets
“I have 16 years of industry experience, and WebFX is the best agency I’ve ever worked with.”
Flavia A, Review from Clutch.co
Rated 4.8/5 stars on G2
Rated 4.9/5 stars on Clutch
HIGHER NPS® SCORE THAN
Industry average: 16
WHY IS OUR NPS SO HIGH?
Turn-key solutions
Real business results
Consistent communication
Lead Recovery Services: Recover Your Lost Leads With WebFX
Most leads won’t convert right away, and if you don’t hear from a lead for a while, you may fear the lead is lost for good. Sometimes this is the case, but with lead recovery services from WebFX, you can recover and convert more of your leads, helping you make the most of your lead generation efforts and grow your business.
What do our lead recovery services include?
With our lead recovery services, you’ll get everything you need to recover your lost leads, from the strategies to the specialists.
- Access to RevenueCloudFX
- Remarketing strategies to reengage lost leads
- Custom online marketing strategies
- And more!
Access to RevenueCloudFX
Access to RevenueCloudFX
Having the right data and being able to organize and analyze it is essential for developing a lead recovery strategy. When you know more about your leads, you can determine why they were lost, target them more precisely, and choose the ideal strategies for reaching them.
With RevenueCloudFX, you’ll get access to in-depth data about your leads and online marketing campaigns. The platform collects all of your data in one place and makes it easily accessible to your team.
In addition, RevenueCloudFX uses artificial intelligence to analyze your data and provide strategic recommendations.
The tool also offers numerous other functionalities that enable you to track your return on investment (ROI), automate aspects of your marketing, and conduct industry research.
Remarketing strategies to reengage lost leads
Remarketing strategies to reengage lost leads
Retargeting, also called remarketing, is an important method when it comes to lead recovery.
Retargeting is an online advertising technique that involves advertising to leads who have already visited your website or completed only part of the conversion process.
For example, you might use retargeting if someone placed items in their cart but didn’t complete their purchase. You could also use it to reconnect with someone who requested a quote but then didn’t respond to subsequent emails.
Remarketing often uses personalized ads or emails to recover lost leads. For example, you could show someone an ad featuring the products they left in their cart. You could also send someone a remarketing email tailored to their industry and the services they inquired about in the past.
Custom online marketing strategies
Custom online marketing strategies
Many of the strategies you can use for lead generation are also important for lead recovery. To recover more leads, it’s critical to stay up to date with your various online marketing strategies.
You can also tailor some of these strategies to lead recovery.
Content marketing helps you increase your visibility online and build relationships with leads. People can discover your content online, and when leads get value from a piece of content you created, you build trust with them and improve your reputation.
At any point, a lost lead might come across a piece of your content, be reminded of your business, and reengage with you online.
Because content marketing can help you get rediscovered, it’s essential to keep up with your content marketing as well the methods you use to promote your content online, including:
- SEO, which improves your visibility in search results
- Social media, which you can use to promote your content and connect with followers
- Email marketing, which allows you to share content and other messages with leads
At WebFX, we offer a full suite of digital marketing services that can enhance your lead recovery strategy, including:
We can create a custom digital marketing strategy for your business that addresses lead recovery along with your other business goals.
And more!
And more!
Transparent Pricing for Lead Recovery Services
Recapture lost or gone-cold leads with WebFX’s lead recovery services, which blend our digital marketing solutions with RevenueCloudFX’s award-winning technology. See what’s possible by requesting a proposal today!
Lead Recovery Software Starting At
via RevenueCloudFX
Data-Driven Digital Marketing
RevenueCloudFX is our proprietary marketing software built to enable our client’s website strategies and digital campaigns.
With 20+ different features, this client-exclusive platform makes it easier than ever to track digital marketing performance and make strategic decisions.
20%
$500K+
1+ billion
20%
$500K+
1+ billion
Your search for lead recovery services ends here
When your company partners with WebFX, you get:
A full team of SMEs
When you choose WebFX as your lead recovery agency, you’ll have a team of more than 500 digital marketing subject matter experts on your side who can help you recover your lost leads.
Dedicated account manager
When you sign up for our retargeting and lead recovery services, you’ll get a dedicated account manager who will provide you with regular reports on your campaigns’ performance.
Full-service digital marketing agency
Our team can develop a lead recovery strategy that’s tailored to your business’s needs and goals. As a full-service digital marketing agency, we can employ a variety of methods to help you recover lost leads, including email marketing, SEO, and access to lead management software and improved campaign tracking.
Solving key challenges for businesses
When Merrimack Valley Psychological Associates wanted to help more clients, they turned to WebFX. Learn how our partnership expanded their reach and results.
“My practice has grown quickly and improved our accessibility to those we serve or hope to serve within our community. WebFX is directly responsible for our growth and the fact that we have more than doubled our revenue in six months.”
Net Friends turned to WebFX to help them boost their presence in search engines to attract qualified traffic and leads for their business.
“Web traffic is up well over 100% and our marketing qualified leads are more than double what they were before our WebFX engagement.”
Hurst Pediatric Dentistry wanted more clients to find their kid-friendly dental office. Here’s how our partnership helped them serve up more smiles!
“Rather than pushing us to make changes on our website that would make it more similar to so many other websites, WebFX offers suggestions for simple tweaks we can make to get the results we want, while still allowing our personalities to shine through.”
Unlock a 25% greater marketing ROI with WebFX’s web marketing services
- Dedicated account manager, interfacing with a team of 750+ digital marketing experts
- RevenueCloudFX access for optimizing, measuring, and reporting ROI
- In-depth analysis of your business goals, industry, and competitors
- In-house project management software, 24/7 help desk, and direct client phone line
In-House Marketing
- One or two team members trying to keep up with fast-paced marketing advancements
- Analytics suite for measuring and improving campaign performance
- S.M.A.R.T. goals, but limited resources needed to execute
- Reporting roadblocks leading to project delays and wasted spend
Typical Marketing Agency
- Dedicated account manager responsible for strategy, but will need your help implementing solutions
- Third-party tracking and analysis with subscription costs passed to you
- Cookie-cutter checklists and solutions for optimizing your campaigns
- Regular, but unreliable support when issues arise with your account
RevenueCloudFX
Here’s a look at some of the lead management and digital marketing tools within RevenueCloudFX that are a part of our lead recovery services.
LeadManagerFX
LeadManagerFX
LeadManagerFX is RevenueCloudFX’s comprehensive lead management solution. With LeadManagerFX, you’ll get detailed information about leads and your lead generation campaigns.
The information you’ll have access to includes:
- How leads arrived at your website
- Which pages they visited
- Which campaigns generate the most leads
- Lead contact information and other details
In addition to the ability to analyze past lead information, you’ll get real-time reports of new leads and lead activity on your website.
RevenueCloudFX also connects seamlessly with numerous leading customer relationship management (CRM) systems, making it easier to manage your lead and customer information.
Armed with more data on your leads and the ability to manage all your lead information in one place, you can create more effective lead recovery strategies.
You can use data from LeadManagerFX to inform your lead recovery efforts. Your lead data can provide you with information about your lead’s interests, needs, demographics, firmographics, and more.
Through our lead recovery services, our team can also help you take full advantage of the information available within LeadManagerFX and the tool’s capabilities.
CallTrackerFX
CallTrackerFX
CallTrackerFX is another powerful tool for tracking and managing leads within RevenueCloudFX.
With this tool, you can track your phone calls’ sources to determine which marketing campaigns generated which leads. You can also view call transcriptions and see a wide range of real-time data about your calls organized in easy-to-read dashboards.
The information and call transcriptions you collect through CallTrackerFX can help you learn more about your leads and how best to connect with them. Call transcriptions are especially useful for determining the pain points that caused you to lose a lead. You can then address these pain points to win the potential customer back.
LeadNurtureFX
LeadNurtureFX
LeadNurtureFX helps you to move leads toward converting with the help of automation. In addition to nurturing leads, this tool can help you recover lost leads.
LeadNurtureFX takes into account a wide range of information about your leads and uses it to inform automated email lead nurturing campaigns.
You can adjust your lead nurturing emails according to a lead’s firmographic data, activity on your website, interactions with your emails, and more. Setting Smart Triggers allows you to automatically send out different emails depending on a lead’s characteristics.
For example, you could use Smart Triggers to send emails to users who haven’t visited your website or interacted with your emails in a long enough time to be considered lost leads. You could design these emails to appeal to lost leads and personalize them based on the lead’s information.
And more!
And more!
RevenueCloudFX also includes:
- MyEmailFX: Our email marketing management and automation system
- PersonalizeFX: A tool for personalizing visitors’ experiences on your website
- VisitorRecorderFX: A tool that captures screen recordings of how visitors use your website
- And more
FAQs about lead recovery services
What are lead recovery services?
Lead recovery services help you regain and convert lost leads — leads that did not convert within the expected timeframe and appear unlikely to convert using the current lead nurturing methods.
Recovering lost leads is more cost-effective and efficient than generating new leads. It enables you to recover the time and money you invested into lead generation and nurturing, rather than starting the process from the beginning with a new lead.
A lead recovery strategy may include various tactics such as collecting improved data about leads, retargeting leads with ads or email marketing, improving the sales techniques used, and more.
How does retargeting for lead recovery work?
Retargeting uses cookies — small files stored in site visitors’ browsers that enable your site to remember the user.
Once you set up cookies, when a user visits your website, your site drops a cookie into their browser. When that user later visits another site where you can show them an ad, a retargeting ad will appear. That ad will be personalized using the data collected by the cookie.
Alternatively, the cookie may trigger a remarketing email using an email marketing automation platform like MyEmailFX, which is included in RevenueCloudFX. Like with retargeting ads, you can personalize these emails based on the lead’s characteristics.
How can content help with lead recovery?
In addition to the regular content you create and promote, you can create content designed specifically for recovering lost leads.
For example, you can create content that addresses pain points that may cause you to lose a lead.
Say, for instance, that you provide software for businesses. If leads are concerned about how your software will integrate with their other programs and tools, you could create content that addresses your software’s built-in integration and how integrating the tool with other programs works.
Explore WebFX Pricing for Lead Recovery
Ready to recapture lost lead revenue? Contact us online today!
Combines disjointed customer data into unified customer journeys enriched with additional purchased data fields for real-time audience segmentation Benchmark lift: 20% For audiences which sync to revenue driving marketing automation tools Bulk upload CRM closed lead data for reporting and deduplicate existing clients from new lead reporting Options such as MQL, SQL, Won/Lost to refine lead generation machines and audience segmentation Marketing + Sales CRM with Integrated Marketing Channel Attribution for Closed-Loop ROI Our proprietary CRM software that powers over $600 million in annual sales for clients Connect with your CRM contacts with 1-to-1 via text messages. Included # of outbound SMS/month for each Nutshell seat Onboarding with a Nutshell CRM Subject Matter Expert (SME) from the Nutshell team will provide demos, build CRM workflow/pipeline stages. The set up, ongoing monitoring, & debugging of data pipelines to send offline conversions to Google, YouTube Ads, Bing, and/or Microsoft Ads to improve their machine learning algorithm for your campaigns, saving you ad spend budget and accelerating new customer acquisition. (Minimum of 25-30 conversions per month needed) The set up, ongoing monitoring, & debugging of data pipelines to send contacts to Google, YouTube Ads, Bing, and/or Microsoft Ads to create lookalike and/or custom audiences. (Minimums differ per platform, but typically 1,000 active contacts are needed to use an audience) Bidirectional CRM connection to append marketing data [4 fields total: source, medium, utm_parameters, and notes (to include: entry page, link to full lead journey/call transcript)] to CRM leads, and query back lead status and revenue for Customer360FX Contacts and Automated Audiences Bidirectional CRM connection to create New leads in CRM tracked by RevenueCloudFX, and query back lead status + revenue for Customer360FX and Automated Audiences Additional data connectors such as supported LiveChat, Paid Advertising, & Ecommerce platforms that sync data into RevenueCloudFX Additional data connectors such as supported LiveChat, Paid Advertising, & Ecommerce platforms that sync data between RevenueCloudFX and the original Martech tool. Additional data connectors for supported ERPs + Accounting systems such as NetSuite, Sage, Quickbooks, FreshBooks, Clover, etc. Data pipeline consultant and engineering time spent building new pipelines or customizing existing IntegrationsFX data pipelines for custom client requirements. Identity resolution for B2B visitors with basic data enrichment to support sales teams and smarter marketing automation campaigns Benchmark lift: 20% 3rd party data purchased from leading providers to enrich missing or incomplete firmographic data points such as Location, Industry, Number of Employees, Domain and Annual Sales. Access professional profiles, including job title, work experience, education, LinkedIn profile, etc. Includes The ability to export resolved professional contacts. Contact info for ICPs working at the companies that visit your website. Average match rate of ~35% of resolved from anonymously resolved companies visiting your website, who have buying intent ProspectorFX allows you to search and filter for prospective new customers from a database of over 400 million profiles based on your ideal customer persona. Use credits to reveal the phone, email, and social touchpoints of your most desired matches. Omnichannel lead journey tracking and scoring for form submissions, live chats, and microconversions. Automatically filters leads from blacklisted IP addresses Close more leads in less time with lead scoring customized to your business Automated call tracking + recording for ROI measurement Channel-specific call tracking numbers Caller location for Automated Audience Creation Enhanced firmographic + demographic data for Automated Audience Creation such as age, employer, occupation, home value, social media profiles, etc. Caller and agent sentiment analysis and intent powered by Google AI Enhanced firmographic and demographic data to enrich incoming leads (including list uploads) for sales support and marketing segmentation. LeadScorerFX Pro utilizes data Enrichment fields for Enhanced lead scoring calculations and measurements. ROI + CPL Dashboarding with automated ad spend tracking for cost per lead analysis per MROI Channel Multi-device programmatic advertising based on CRM and visitor data Benchmark lift: 8% increase in closed sales Competitor website changes tracking and strategy monitoring Location data accuracy reports for increasing maps visibility Benchmark lift: 12% increase in local leads On-demand email sending with real-time audience syncing from Customer360FX Benchmark lift: 16% increase in leads Drag n drop page builder to rapidly deploy high converting landing pages Benchmark lift: 11% increase in leads Real-time insights to which content types provide the highest value for your website. IBM Watson-powered, SEO content creation and evaluation tool to outrank competitors Benchmark lift: 10% increase in organic traffic User intent for content marketing search engine ranking analysis powered by IBM Watson Benchmark lift: 8% increase in organic traffic Customize demographic & firmographic audience journeys Benchmark lift: 11% increase in conversions Boost your online credibility and local leads, and gain visibility to customer experiences through this review collection software.
Features Foundation Data Professional Innovator Innovator VIP
Customer Data Platform
Customer360FX Unified Customer Journeys + Automated Segmentation ✓ ✓ ✓ ✓
First-Party Data Profiles Up to 20,000 contacts / 160,000 emails/mo Up to 50,000 contacts / 400,000 emails/mo Up to 100,000 contacts / 800,000 emails/mo Up to 250,000 contacts / 2,000,000 emails/mo
CSV Upload ✓ ✓ ✓ ✓
Lead Statuses ✓ ✓ ✓ ✓
Nutshell Pro 10 Pro Nutshell seats 20 Enterprise Nutshell seats 40 Enterprise Nutshell seats 80 Enterprise Nutshell seats
150 outbound SMS per user, for a shared pool of up to 1,500 per month for your 10 users 150 outbound SMS per user, for a shared pool of up to 3,000 per month for your 20 users 150 outbound SMS per user, for a shared pool of up to 6,000 per month for your 40 users 150 outbound SMS per user, for a shared pool of up to 12,000 per month for your 80 users
Nutshell Onboarding
Up to 4 hours of CRM Onboarding Support & Consulting Up to 4 hours of CRM Onboarding Support & Consulting Up to 6 hours of CRM Onboarding Support & Consulting Up to 12 hours of CRM Onboarding Support & Consulting
SchedulerFX automated calendar booking system Up to 10 Calendars Up to 20 Calendars Up to 40 Calendars Up to 80 Calendars
– IntegrationsFX Conversion Based Smart Bidding Available to WebFX Paid Search Clients Available to WebFX Paid Search Clients Available to WebFX Paid Search Clients Available to WebFX Paid Search Clients
– IntegrationsFXLookalike + Custom Audiences Continually Updated Available to WebFX Paid Search Clients – Up to a total of 15 audiences Available to WebFX Paid Social Clients – Up to a total of 30 audiences Available to WebFX Paid Social Clients – Up to a total of 50 audiences Available to WebFX Paid Social Clients – Up to a total of 100 audiences
– IntegrationsFX CRM: Attribution, Closed-Loop Reporting, and Audience Segmentation ✓ ✓ ✓ ✓
– IntegrationsFX CRM: New Contact Creation ✓ ✓ ✓
IntegrationsFX: Additional Unidirectional Data Pipelines
Up to a total of 2 Unidirection IntegrationsFX Data Pipelines
Up to a total of 4 Unidirection or Bidirectional IntegrationsFX Data Pipelines
Up to a total of 7 Unidirection or Bidirectional IntegrationsFX Data Pipelines
Up to a total of 15 Unidirection or Bidirectional IntegrationsFX Data Pipelines
IntegrationsFX: Additional Bidirectional Data Pipelines Yes – Up to a total of 4 Unidirection or Bidirectional IntegrationsFX Data Pipelines Yes – Up to a total of 7 Unidirection or Bidirectional IntegrationsFX Data Pipelines Yes – Up to a total of 15 Unidirection or Bidirectional IntegrationsFX Data Pipelines
– IntegrationsFX ERP Closed-Loop Reporting + Audience Segmentation Yes – Up to a total of 4 Unidirection or Bidirectional IntegrationsFX Data Pipelines [Excludes Enterprise ERP Integrations] Yes – Up to a total of 7 Unidirection or Bidirectional IntegrationsFX Data Pipelines [Excludes Enterprise ERP Integrations] Yes – Up to a total of 15 Unidirection or Bidirectional IntegrationsFX Data Pipelines including Enterprise ERPs such as Oracle E-Business Suite, SAP, ADP Wisely, and Microsoft Dynamics Business Central
– IntegrationsFX | Data Warehouse Synchronization Integration: AWS Redshift, Snowflake, BigQuery, etc By Quote
Pipeline Consulting & Engineering Time Up to 25 hours / year Up to 50 hours / year
Measurement, Insights + ROI
CompanyTrackerFX ✓ ✓ ✓ ✓
– Standard Company Enrichment ✓ ✓ ✓ ✓
New Contact & Prospect Lookup (Monthly Credits) Total of 10 credits per month
(5 for ProspectorFX & 5 for CompanyTrackerFX Pro) Total of 300 credits per month
(Flexible allocation between ProspectorFX & CompanyTrackerFX Pro) Total of 800 credits per month
(Flexible allocation between ProspectorFX & CompanyTrackerFX Pro) Total of 2,000 credits per month
(Flexible allocation between ProspectorFX & CompanyTrackerFX Pro)
– CompanyTrackerFX Pro: Employee Resolution ✓ ✓ ✓ ✓
– ProspectorFX: Contact & Company Search ✓ ✓ ✓ ✓
LeadManagerFX ✓ ✓ ✓ ✓
Advanced Spam Filtering ✓ ✓ ✓ ✓
LeadScorerFX Standard ✓ ✓ ✓ ✓
CallTrackerFX: Tracked Monthly Calls 1,250 calls tracked / mo 2,500 calls tracked / mo 5,000 calls tracked / mo 10,000 calls tracked / mo
CallTrackerFX: Unique Call Tracking Numbers 25 unique numbers 50 unique numbers 75 unique numbers 150 unique numbers
Standard Call Enrichment ✓ ✓ ✓ ✓
Enterprise Call Enrichment ✓ ✓ ✓
AIConversationsFX 
✓ ✓ ✓ ✓
DataEnrichmentFX: Enriched Contacts & Leads ✓ ✓ ✓ ✓
– Contact & Lead Enrichment: Web Leads, Callers, Contacts, & Email Lists (Monthly Enrichments) Up to 2,000 enrichments / mo Up to 5,000 enrichments / mo Up to 15,000 / mo Up to 40,000 / mo
– B2B-to-B2C Secondary Email Resolution & B2C-to-B2B Secondary Email Resolution ✓ ✓ ✓ ✓
– B2C CallTrackerFX Leads: Reverse Phone # Lookup ✓ ✓ ✓ ✓
LeadScorerFX Pro ✓ ✓ ✓
MROIDashboardFX ✓ ✓ ✓ ✓
Revenue Acceleration & Forecasting
AdTechFX Yes – Available for WebFX Paid Search and Paid Social Clients Yes – Available for WebFX Paid Search and Paid Social Clients Yes – Available for WebFX Paid Search and Paid Social Clients Yes – Available for WebFX Paid Search and Paid Social Clients
PlaybookFX
Big data insights & PredictionGeniusFX forecasts identify the most effective path for revenue growth✓ ✓ ✓ ✓
CompetitorSpyFX: Up to 5 Competitors Tracked ✓ ✓ ✓ ✓
LocalFX ✓ ✓ ✓ ✓
EmailMarketingFX Sending to up to 20,000 Contacts, with unlimited emails sent to each Contact, included in plan Sending to up to 50,000 Contacts, with unlimited emails sent to each Contact, included in plan Sending to up to 100,000 Contacts, with unlimited emails sent to each Contact, included in plan Sending to up to 250,000 Contacts, with unlimited emails sent to each Contact, included in plan
FunnelsFX ✓ ✓ ✓ ✓
ML, Smarter Content & Buyer Journey
ContentAnalyticsFX ✓ ✓ ✓ ✓
ContentGeniusFX ✓ ✓ ✓ ✓
DeepLearningFX 5 reports / mo 10 reports / mo 25 reports / mo Unlimited reports
PersonalizeFX Up to 15 demographic, firmographic, or audience segments can be personalized Up to 30 demographic, firmographic, or audience segments can be personalized Up to 60 demographic, firmographic, or audience segments can be personalized Unlimited demographic, firmographic, or audience segments can be personalized
ReviewAccelerationFX Up to 3 locations Up to 5 locations Up to 10 locations Up to 25 locations
Personalized Onboarding & Martech Strategy
Contacts imported from legacy software systems ✓ ✓ ✓ ✓
Onboarding + performance implementation w/ Strategic Martech Specialist 3 calls during first year onboarding
and up to 10 hours of consulting, auditing, implementation and setup 3 calls during first year onboarding
and up to 15 hours of consulting, auditing, implementation and setup 4 calls during first year onboarding
and up to 20 hours of consulting, auditing, implementation and setup 4 calls during first year onboarding
and up to 30 hours of consulting, auditing, implementation and setup
Annual Martech Specialist Consultations 1 / year 2 / year 4 / year 4 / year
On-going Data Architect Support Queue Access Up to 4 hours / year Up to 6 hours / year Up to 12 hours / year Up to 20 hours / year
Dedicated Martech Expert ✓ ✓ ✓ ✓
Execution of Martech FuelFX Assets 3 per quarter / 12 per year
Standard Monthly Licensing Cost $675 $1,175 $2,500 $4,975
Existing Monthly Customer Cost $600 $975 $2,250 $4,475
WebFX has thousands of reviews praising our transparency, communication, and results.
WebFX Agency Rating
4.9/5
based on over 550 third-party reviews
