7 Best Social Listening Tools in 2024 to Monitor Your Social Media

With more than five billion active users on social media platforms, your business has an excellent opportunity to monitor what consumers have to say about your brand. That’s where social listening tools come in.

With social listening, you can monitor mentions of your brand across multiple social media platforms, like Facebook and Twitter. As a result, you can better understand how consumers feel about your business and learn how to improve your connection with your target audience.

However, it can be tricky to monitor every single mention of your brand across multiple platforms on your own. That’s why we’ve compiled this list of the best social media listening tools in 2024. So keep reading to find a tool that’s perfect for your business and its social media campaign planning!

7 best social listening tools in 2024

Check out some top social media listening tools in 2024 to monitor your brand mentions below:

1. Hootsuite
2. Falcon.io (Now Brandwatch)
3. Buffer
4. TweetDeck
5. Mention
6. BuzzSumo
7. Keyhole

1. Hootsuite

Pricing: $39 per month

Hootsuite is one of the most popular social media listening tools available. Not only can you monitor mentions of your brand with Hootsuite, but you can also manage almost every aspect of your social media campaign.

Main features

Some main features of Hootsuite include the ability to:

• Manage social media campaigns across multiple different platforms
• View and respond to all of your messages and comments
• Easily monitor and respond to mentions
• Measure the success of your campaign
• And more

Hootsuite also enables you to search social conversations based on keywords, hashtags, and location. So if you’re looking for one of the best social media listening tools with every feature you could need, Hootsuite is for you.

2. Falcon.io (Now Brandwatch)

Pricing: $108 per month

Falcon.io is another great all-in-one social listening platform. Falcon.io, which is now a part of Brandwatch, enables you to track mentions of your brand in real-time, so you can react quickly.

Main features

With this social listening software, you can:

• Create custom response templates
• Be notified of any negative mentions
• Create an automatic publishing schedule
• Search for specific mentions across multiple platforms by keywords and phrases
• And more

Falcon.io makes it easy to always stay up to date when anyone mentions your brand on social media and analyze essential metrics and data regarding the performance of your campaign.

3. Buffer

Pricing: Free

If you’re looking for a social media listening platform with a user-friendly experience that allows you to listen to conversations across platforms on one dashboard, look no further than Buffer.

Main features

Buffer offers several packages for any marketing budget, including a free plan. With this tool, you can track the conversations that matter the most on the most important platforms for your business.

You can search for mentions straight away, send responses to engage in the conversation, and learn more about your audience with ease in one single dashboard.

Plus, this social listening software enables you to track essential social media campaign metrics to analyze your strategy and make improvements along the way.

4. TweetDeck

Pricing: Free

TweetDeck is a popular social listening platform for businesses that promote their business on Twitter. And as a bonus, this tool is entirely free to use.

Main features

With TweetDeck, you can easily track mentions, notifications, messages, hashtags, and so much more all in one place. And with TweetDeck’s easy-to-use interface, you can view all of this essential information at once, enabling you to track and respond to mentions quickly and with ease.

If you’re looking for an excellent way to stay on top of your mentions and respond quickly on Twitter, then TweetDeck is the perfect free social listening tool for you.

5. Mention

Pricing: Free

Next on our list of the best social listening tools in 2022 is Mention.

Main features

With Mention, you can track social media content sources in over 40 languages, so you monitor mentions all over the world.

Plus, you can filter the types of content you want to track and which you don’t, so you can stay up to date with the trends that matter the most to your business. As a bonus, Mention also lets you see how your social media campaign performs compared to your competitors.

With their competitor analysis tool, you can always stay ahead of the competition by learning essential information about your audience and optimizing your strategies.

6. BuzzSumo

Pricing: Free

BuzzSumo is another excellent free social media listening tool for your business.

Main features

With BuzzSumo, you can:

• View the number of impressions and shares of your posts
• Monitor and respond to mentions
• Learn which types of posts get the best response from your audience
• View which days and times are the best to publish your posts
• And more

BuzzSumo also has a content discovery tool that enables you to identify your most popular posts across multiple social media channels. As a result, BuzzSumo is a great social listening software that can help you boost your success on social media.

7. Keyhole

Pricing: Custom

Last on our list of social media listening tools is Keyhole. With Keyhole, you’ll never have to worry about missing a mention. Keyhole has several pricing plans along with a free trial, so you can choose the option that best fits your budget.

Main features

Keyhole enables you to view your mentions in real-time, all in one place. You can track hashtags, comments, messages, usernames, and much more with this handy tool.

Additionally, you can use Keyhole to view how your mentions and engagement vary across social media platforms worldwide, enabling you to learn essential information about your audience and current and potential customers.

With this social media listening software, it’s easy to monitor mentions of your brand so you can learn which strategies work and which don’t. As a result, you can tweak and improve your campaign to drive even better marketing results for your business.

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Get started with social media listening with help from an award-winning agency — WebFX

Are you ready to get started with social media listening but don’t have the time to manage it yourself? WebFX can help!

WebFX is an industry-leading social media marketing agency with a team of over 500 award-winning social media experts. Our team can implement a custom social media strategy that tailors specifically for your business’s needs and goals.

Plus, we can help you monitor and manage mentions of your brand across multiple social media platforms, so you can stay up to date with what consumers have to say about your brand.

We’ve helped clients drive over $6 billion in revenue with our top-tier social media services in just the past few years. And we can help your business achieve incredible results too.

Speak with one of our strategists today by calling 888-601-5359 or contact us online. We can’t wait to help grow your business!