Retention Rate
Industry average: 50%
WHY IS OUR RETENTION RATE SO HIGH?
Scalable solutions
Industry specialists
Proven results
CLIENT SATISFACTION SCORE
Industry average: 72%
WHY IS OUR SATISFACTION SCORE SO HIGH?
Project management
ROI tracking
Diverse skillsets
“I have 16 years of industry experience, and WebFX is the best agency I’ve ever worked with.”
Flavia A, Review from Clutch.co
Rated 4.8/5 stars on G2
Rated 4.9/5 stars on Clutch
HIGHER NPS® SCORE THAN
Industry average: 16
WHY IS OUR NPS SO HIGH?
Turn-key solutions
Real business results
Consistent communication
Lead Management Services That Help You Convert More Qualified Leads
If you want your business to continue growing online, you must obtain qualified leads and turn them into revenue for your business. By investing in lead management services, you can have a team of professionals help you manage your full lead lifecycle.
What do our lead management services include?
Get a snapshot of what you’ll receive when you invest in our lead management services below!
- A dedicated account manager
- RevenueCloudFX — Your all-in-one lead tracking software
- Nutshell — Your lead management solution
- And more!
A dedicated account manager
A dedicated account manager
When you invest in our lead management services, you’ll be partnered with your very own dedicated (and seasoned) account manager. Your account manager will know your lead management strategy inside and out.
So, whenever you have a question about your strategy, want to talk about your results, or anything in between, your account manager will be there to help!
RevenueCloudFX — Your all-in-one lead tracking software
RevenueCloudFX — Your all-in-one lead tracking software
At WebFX, we offer our proprietary marketing software, RevenueCloudFX, to help you manage your leads. This all-in-one software has numerous features that make it easy for you to track, obtain, and convert more leads.
Here’s what you get with RevenueCloudFX as part of your lead management services for SMBs:
- LeadManagerFX: This feature helps you understand your customers’ journey from awareness to conversion. LeadManagerFX lets you see how leads arrive at your website, what pages they visit, and what drives them to return to it. This feature helps you collect all the data you need to manage your leads.
- LeadNurtureFX: A critical part of your lead management solutions should be lead nurturing. That’s why our marketing software includes LeadNurtureFX, which helps you launch customized lead nurturing tasks to turn prospects into customers.
- Customer360FX: Customer360FX is a customer data platform that enables you to reach leads at the right time. This feature helps you send messages to qualified leads through the proper channels to turn them into sales.
- CallTrackerFX: Have leads that call your business? With CallTrackerFX, you can see what channels drive people to call, what happens during these calls, and gain more transparency about your leads.
- EmailMarketingFX: One of the most effective strategies for managing leads is email marketing. With EmailMarketingFX, you can create, send, and monitor email performance in one place. This tool enables you to track your leads’ interactions with your emails to nurture them towards conversion.
- AnalyticsFX: Strategies like search engine optimization (SEO) are critical for generating leads. With AnalyticsFX, you can track search engine performance, keyword ranking, and more! This feature will help you improve your SEO to generate more leads to manage.
With RevenueCloudFX fueling your lead management services, managing and converting qualified leads is a breeze.
LEARN MORE ABOUT RevenueCloudFX
Nutshell — Your lead management solution
Nutshell — Your lead management solution
In addition to RevenueCloudFX, our lead management services include Nutshell. Nutshell is a customer relationship management platform that helps you maintain customer data. With this software, you’ll get features:
- Lead source and website tracking: Want to know how leads find your website and what they do when they’re on it? Nutshell enables you to track where leads come from and how they interact with your website, so you can better understand their interests and intentions.
- Pipeline tracking: Prospects move through a sales pipeline from the awareness stage to conversion. Our software enables you to track how prospects move through this pipeline, so you can deliver more helpful information to nudge them towards conversion.
- Lead action and follow up: Did you know that when marketers follow up within five minutes of a desired action, they’re nine times more likely to convert leads? With Nutshell, you can track lead actions and follow up with them to convert more leads.
- Lead activity and history timeline: Tracking lead activity is crucial for helping you understand your audience’s interests, behaviors, and more. Nutshell helps you collect and compare all that data in one place, so you can deliver information to prospects that nudges them closer to conversion.
Nutshell is one of the best lead management solutions for helping you maintain customer data. By maintaining that data, you can use it to help you nurture more leads into sales for your business.
And more!
And more!
Want to learn more about what our lead management services include? Watch the video below!
Transparent Pricing for Lead Management Services
Reduce the impact of poor lead management, from lost pipeline to wasted hours, with WebFX’s lead management services — powered by our award-winning RevenueCloudFX technology.
Lead Management Software Starting At
via RevenueCloudFX
Data-Driven Lead Management
RevenueCloudFX is our proprietary marketing software built to enable our client’s website strategies and digital campaigns.
With 20+ different features, our proprietary platform makes it easier than ever to manage leads and make strategic decisions.
16%
$500K+
1+ billion
16%
$500K+
1+ billion
Your search for lead management services ends here
When your company partners with WebFX, you:
Receive open communication
At WebFX, we strive to communicate openly with our clients about their investments. We offer ongoing custom reports to keep you loop, transparent and upfront pricing, a dedicated account manager to offer assistance and ask questions, and more!
Implement personalized strategies
Receive custom lead management strategies tailored to your company’s unique goals, needs, target market, industry, and more to ensure you drive revenue right from the start.
Access industry-leading software
Make lead management and tracking a piece of cake with our advanced in-house software, RevenueCloudFX and Nutshell CRM. Our platforms help you easily manage the leads in your pipeline as well as implement data-backed optimizations, all with the support of our expert team.
Get full-service marketing support
Not only does WebFX help you with all of your lead management needs, but we also provide a one-stop shop for all things digital marketing. WebFX is a full-service digital marketing agency offering multiple digital marketing strategies, from search engine optimization (SEO) to social media marketing, and much more!
Solving key challenges for businesses
When Merrimack Valley Psychological Associates wanted to help more clients, they turned to WebFX. Learn how our partnership expanded their reach and results.
“My practice has grown quickly and improved our accessibility to those we serve or hope to serve within our community. WebFX is directly responsible for our growth and the fact that we have more than doubled our revenue in six months.”
Net Friends turned to WebFX to help them boost their presence in search engines to attract qualified traffic and leads for their business.
“Web traffic is up well over 100% and our marketing qualified leads are more than double what they were before our WebFX engagement.”
Hurst Pediatric Dentistry wanted more clients to find their kid-friendly dental office. Here’s how our partnership helped them serve up more smiles!
“Rather than pushing us to make changes on our website that would make it more similar to so many other websites, WebFX offers suggestions for simple tweaks we can make to get the results we want, while still allowing our personalities to shine through.”
Unlock a 16% increase in leads with WebFX’s award-winning lead management team
- Dedicated account manager, interfacing with a team of 750+ digital marketing experts
- RevenueCloudFX access for optimizing, measuring, and reporting ROI
- In-depth analysis of your business goals, industry, and competitors
- In-house project management software, 24/7 help desk, and direct client phone line
In-House Marketing
- One or two team members trying to keep up with fast-paced marketing advancements
- Analytics suite for measuring and improving campaign performance
- S.M.A.R.T. goals, but limited resources needed to execute
- Reporting roadblocks leading to project delays and wasted spend
Typical Marketing Agency
- Dedicated account manager responsible for strategy, but will need your help implementing solutions
- Third-party tracking and analysis with subscription costs passed to you
- Cookie-cutter checklists and solutions for optimizing your campaigns
- Regular, but unreliable support when issues arise with your account
Why choose lead management services from WebFX
If you’re trying to figure out where to get lead management services for SMBs, look no further than WebFX. Our team of experts will help manage your leads so that you can turn more prospects into revenue.
Here’s why you’ll want to invest in lead generation management services from us:
- We know how to generate leads that turn into revenue
- We build a customized strategy fit for your business
- We’re a “do-it-for-me” agency
- We communicate openly with our clients
- We offer transparent pricing
We know how to generate leads that turn into revenue
We know how to generate leads that turn into revenue
When you invest in lead management solutions, you want to get them from a company that knows how to help you continuously earn new leads and turn them into revenue. At WebFX, we have a history of helping our clients obtain qualified leads that turn into sales.
In the past five years alone, we’ve generated over 24 million leads and over $10 billion in revenue for our clients.
You can feel confident our team of experts will help you manage leads and turn them into revenue that grows your company.
We build a customized strategy fit for your business
We build a customized strategy fit for your business
To manage leads successfully, you need a strategy built for your business. You can’t rely on cookie-cutter solutions to help you manage leads and turn them into sales. You need solutions created specifically for your business so that you can maximize success for your company.
At WebFX, we offer customized solutions to help you maximize results for your business. Our team will take the time to get to know your company, industry, and goals. We’ll look at your competitors and market to better understand how to help you outperform your competition.
With a custom strategy from WebFX, you’ll get help managing your leads and nurturing them towards conversion.
We’re a “do-it-for-me” agency
We’re a “do-it-for-me” agency
You’re busy managing the daily tasks of your business, which doesn’t leave time for lead management. Investing in lead management services for SMBs from WebFX is the perfect solution.
We’re a “do-it-for-me” agency, which means we handle the marketing for you while you handle the new influx of customers. Our team will manage your leads for you so that you can focus on more pressing business tasks.
Additionally, our team allows you to be as involved as you want. If you want to take a hands-on approach, we’ll work with you to create a plan you love. Want to be more hands-off? Our team will take the wheel and guide your marketing towards success.
We communicate openly with our clients
We communicate openly with our clients
When you invest in lead generation management services, you want to know what your lead management company does for you and how they help you grow. That’s why, at WebFX, we communicate openly with clients about their investments.
When you invest in our lead management solutions, you’ll receive a dedicated account manager to oversee your marketing. You’ll always know who to contact with questions, concerns, and update requests.
We also offer monthly reporting for our clients. Your account manager will go over this reporting with you and help uncover actionable insights to make improvements.
We offer transparent pricing
We offer transparent pricing
When you’re trying to figure out how much to pay for online lead management services, you face numerous challenges. Many companies hide their pricing and packages, which means you must contact them and wait to hear back, which is time-consuming.
That’s why at WebFX, we offer transparent pricing. We publish all our pricing and packages online, so you can browse them and determine if we fit your budget. It makes it easy for you to see what works for your business.
FAQs about lead management services
What is lead management?
Lead management is the process of tracking, scoring, and nurturing leads. In other words, it’s the process of managing the leads in your pipeline and nurturing them toward conversion to earn more customers and sales.
What are lead management services?
Lead management services are professional services offered by an agency that help businesses manage and convert leads with little to no effort on their part. Some agencies, like WebFX, offer in-house software to help you and your team manage leads.
Explore WebFX Pricing for Lead Management
Ready to improve your lead management? Contact us online today!
Combines disjointed customer data into unified customer journeys enriched with additional purchased data fields for real-time audience segmentation Benchmark lift: 20% For audiences which sync to revenue driving marketing automation tools Bulk upload CRM closed lead data for reporting and deduplicate existing clients from new lead reporting Options such as MQL, SQL, Won/Lost to refine lead generation machines and audience segmentation Marketing + Sales CRM with Integrated Marketing Channel Attribution for Closed-Loop ROI Our proprietary CRM software that powers over $600 million in annual sales for clients Connect with your CRM contacts with 1-to-1 via text messages. Included # of outbound SMS/month for each Nutshell seat Onboarding with a Nutshell CRM Subject Matter Expert (SME) from the Nutshell team will provide demos, build CRM workflow/pipeline stages. The set up, ongoing monitoring, & debugging of data pipelines to send offline conversions to Google, YouTube Ads, Bing, and/or Microsoft Ads to improve their machine learning algorithm for your campaigns, saving you ad spend budget and accelerating new customer acquisition. (Minimum of 25-30 conversions per month needed) The set up, ongoing monitoring, & debugging of data pipelines to send contacts to Google, YouTube Ads, Bing, and/or Microsoft Ads to create lookalike and/or custom audiences. (Minimums differ per platform, but typically 1,000 active contacts are needed to use an audience) Bidirectional CRM connection to append marketing data [4 fields total: source, medium, utm_parameters, and notes (to include: entry page, link to full lead journey/call transcript)] to CRM leads, and query back lead status and revenue for Customer360FX Contacts and Automated Audiences Bidirectional CRM connection to create New leads in CRM tracked by RevenueCloudFX, and query back lead status + revenue for Customer360FX and Automated Audiences Additional data connectors such as supported LiveChat, Paid Advertising, & Ecommerce platforms that sync data into RevenueCloudFX Additional data connectors such as supported LiveChat, Paid Advertising, & Ecommerce platforms that sync data between RevenueCloudFX and the original Martech tool. Additional data connectors for supported ERPs + Accounting systems such as NetSuite, Sage, Quickbooks, FreshBooks, Clover, etc. Data pipeline consultant and engineering time spent building new pipelines or customizing existing IntegrationsFX data pipelines for custom client requirements. Identity resolution for B2B visitors with basic data enrichment to support sales teams and smarter marketing automation campaigns Benchmark lift: 20% 3rd party data purchased from leading providers to enrich missing or incomplete firmographic data points such as Location, Industry, Number of Employees, Domain and Annual Sales. Access professional profiles, including job title, work experience, education, LinkedIn profile, etc. Includes The ability to export resolved professional contacts. Contact info for ICPs working at the companies that visit your website. Average match rate of ~35% of resolved from anonymously resolved companies visiting your website, who have buying intent ProspectorFX allows you to search and filter for prospective new customers from a database of over 400 million profiles based on your ideal customer persona. Use credits to reveal the phone, email, and social touchpoints of your most desired matches. Omnichannel lead journey tracking and scoring for form submissions, live chats, and microconversions. Automatically filters leads from blacklisted IP addresses Close more leads in less time with lead scoring customized to your business Automated call tracking + recording for ROI measurement Channel-specific call tracking numbers Caller location for Automated Audience Creation Enhanced firmographic + demographic data for Automated Audience Creation such as age, employer, occupation, home value, social media profiles, etc. Caller and agent sentiment analysis and intent powered by Google AI Enhanced firmographic and demographic data to enrich incoming leads (including list uploads) for sales support and marketing segmentation. LeadScorerFX Pro utilizes data Enrichment fields for Enhanced lead scoring calculations and measurements. ROI + CPL Dashboarding with automated ad spend tracking for cost per lead analysis per MROI Channel Multi-device programmatic advertising based on CRM and visitor data Benchmark lift: 8% increase in closed sales Competitor website changes tracking and strategy monitoring Location data accuracy reports for increasing maps visibility Benchmark lift: 12% increase in local leads On-demand email sending with real-time audience syncing from Customer360FX Benchmark lift: 16% increase in leads Drag n drop page builder to rapidly deploy high converting landing pages Benchmark lift: 11% increase in leads Real-time insights to which content types provide the highest value for your website. IBM Watson-powered, SEO content creation and evaluation tool to outrank competitors Benchmark lift: 10% increase in organic traffic User intent for content marketing search engine ranking analysis powered by IBM Watson Benchmark lift: 8% increase in organic traffic Customize demographic & firmographic audience journeys Benchmark lift: 11% increase in conversions Boost your online credibility and local leads, and gain visibility to customer experiences through this review collection software.
Features Foundation Data Professional Innovator Innovator VIP
Customer Data Platform
Customer360FX Unified Customer Journeys + Automated Segmentation ✓ ✓ ✓ ✓
First-Party Data Profiles Up to 20,000 contacts / 160,000 emails/mo Up to 50,000 contacts / 400,000 emails/mo Up to 100,000 contacts / 800,000 emails/mo Up to 250,000 contacts / 2,000,000 emails/mo
CSV Upload ✓ ✓ ✓ ✓
Lead Statuses ✓ ✓ ✓ ✓
Nutshell Pro 10 Pro Nutshell seats 20 Enterprise Nutshell seats 40 Enterprise Nutshell seats 80 Enterprise Nutshell seats
150 outbound SMS per user, for a shared pool of up to 1,500 per month for your 10 users 150 outbound SMS per user, for a shared pool of up to 3,000 per month for your 20 users 150 outbound SMS per user, for a shared pool of up to 6,000 per month for your 40 users 150 outbound SMS per user, for a shared pool of up to 12,000 per month for your 80 users
Nutshell Onboarding
Up to 4 hours of CRM Onboarding Support & Consulting Up to 4 hours of CRM Onboarding Support & Consulting Up to 6 hours of CRM Onboarding Support & Consulting Up to 12 hours of CRM Onboarding Support & Consulting
SchedulerFX automated calendar booking system Up to 10 Calendars Up to 20 Calendars Up to 40 Calendars Up to 80 Calendars
– IntegrationsFX Conversion Based Smart Bidding Available to WebFX Paid Search Clients Available to WebFX Paid Search Clients Available to WebFX Paid Search Clients Available to WebFX Paid Search Clients
– IntegrationsFXLookalike + Custom Audiences Continually Updated Available to WebFX Paid Search Clients – Up to a total of 15 audiences Available to WebFX Paid Social Clients – Up to a total of 30 audiences Available to WebFX Paid Social Clients – Up to a total of 50 audiences Available to WebFX Paid Social Clients – Up to a total of 100 audiences
– IntegrationsFX CRM: Attribution, Closed-Loop Reporting, and Audience Segmentation ✓ ✓ ✓ ✓
– IntegrationsFX CRM: New Contact Creation ✓ ✓ ✓
IntegrationsFX: Additional Unidirectional Data Pipelines
Up to a total of 2 Unidirection IntegrationsFX Data Pipelines
Up to a total of 4 Unidirection or Bidirectional IntegrationsFX Data Pipelines
Up to a total of 7 Unidirection or Bidirectional IntegrationsFX Data Pipelines
Up to a total of 15 Unidirection or Bidirectional IntegrationsFX Data Pipelines
IntegrationsFX: Additional Bidirectional Data Pipelines Yes – Up to a total of 4 Unidirection or Bidirectional IntegrationsFX Data Pipelines Yes – Up to a total of 7 Unidirection or Bidirectional IntegrationsFX Data Pipelines Yes – Up to a total of 15 Unidirection or Bidirectional IntegrationsFX Data Pipelines
– IntegrationsFX ERP Closed-Loop Reporting + Audience Segmentation Yes – Up to a total of 4 Unidirection or Bidirectional IntegrationsFX Data Pipelines [Excludes Enterprise ERP Integrations] Yes – Up to a total of 7 Unidirection or Bidirectional IntegrationsFX Data Pipelines [Excludes Enterprise ERP Integrations] Yes – Up to a total of 15 Unidirection or Bidirectional IntegrationsFX Data Pipelines including Enterprise ERPs such as Oracle E-Business Suite, SAP, ADP Wisely, and Microsoft Dynamics Business Central
– IntegrationsFX | Data Warehouse Synchronization Integration: AWS Redshift, Snowflake, BigQuery, etc By Quote
Pipeline Consulting & Engineering Time Up to 25 hours / year Up to 50 hours / year
Measurement, Insights + ROI
CompanyTrackerFX ✓ ✓ ✓ ✓
– Standard Company Enrichment ✓ ✓ ✓ ✓
New Contact & Prospect Lookup (Monthly Credits) Total of 10 credits per month
(5 for ProspectorFX & 5 for CompanyTrackerFX Pro) Total of 300 credits per month
(Flexible allocation between ProspectorFX & CompanyTrackerFX Pro) Total of 800 credits per month
(Flexible allocation between ProspectorFX & CompanyTrackerFX Pro) Total of 2,000 credits per month
(Flexible allocation between ProspectorFX & CompanyTrackerFX Pro)
– CompanyTrackerFX Pro: Employee Resolution ✓ ✓ ✓ ✓
– ProspectorFX: Contact & Company Search ✓ ✓ ✓ ✓
LeadManagerFX ✓ ✓ ✓ ✓
Advanced Spam Filtering ✓ ✓ ✓ ✓
LeadScorerFX Standard ✓ ✓ ✓ ✓
CallTrackerFX: Tracked Monthly Calls 1,250 calls tracked / mo 2,500 calls tracked / mo 5,000 calls tracked / mo 10,000 calls tracked / mo
CallTrackerFX: Unique Call Tracking Numbers 25 unique numbers 50 unique numbers 75 unique numbers 150 unique numbers
Standard Call Enrichment ✓ ✓ ✓ ✓
Enterprise Call Enrichment ✓ ✓ ✓
AIConversationsFX 
✓ ✓ ✓ ✓
DataEnrichmentFX: Enriched Contacts & Leads ✓ ✓ ✓ ✓
– Contact & Lead Enrichment: Web Leads, Callers, Contacts, & Email Lists (Monthly Enrichments) Up to 2,000 enrichments / mo Up to 5,000 enrichments / mo Up to 15,000 / mo Up to 40,000 / mo
– B2B-to-B2C Secondary Email Resolution & B2C-to-B2B Secondary Email Resolution ✓ ✓ ✓ ✓
– B2C CallTrackerFX Leads: Reverse Phone # Lookup ✓ ✓ ✓ ✓
LeadScorerFX Pro ✓ ✓ ✓
MROIDashboardFX ✓ ✓ ✓ ✓
Revenue Acceleration & Forecasting
AdTechFX Yes – Available for WebFX Paid Search and Paid Social Clients Yes – Available for WebFX Paid Search and Paid Social Clients Yes – Available for WebFX Paid Search and Paid Social Clients Yes – Available for WebFX Paid Search and Paid Social Clients
PlaybookFX
Big data insights & PredictionGeniusFX forecasts identify the most effective path for revenue growth✓ ✓ ✓ ✓
CompetitorSpyFX: Up to 5 Competitors Tracked ✓ ✓ ✓ ✓
LocalFX ✓ ✓ ✓ ✓
EmailMarketingFX Sending to up to 20,000 Contacts, with unlimited emails sent to each Contact, included in plan Sending to up to 50,000 Contacts, with unlimited emails sent to each Contact, included in plan Sending to up to 100,000 Contacts, with unlimited emails sent to each Contact, included in plan Sending to up to 250,000 Contacts, with unlimited emails sent to each Contact, included in plan
FunnelsFX ✓ ✓ ✓ ✓
ML, Smarter Content & Buyer Journey
ContentAnalyticsFX ✓ ✓ ✓ ✓
ContentGeniusFX ✓ ✓ ✓ ✓
DeepLearningFX 5 reports / mo 10 reports / mo 25 reports / mo Unlimited reports
PersonalizeFX Up to 15 demographic, firmographic, or audience segments can be personalized Up to 30 demographic, firmographic, or audience segments can be personalized Up to 60 demographic, firmographic, or audience segments can be personalized Unlimited demographic, firmographic, or audience segments can be personalized
ReviewAccelerationFX Up to 3 locations Up to 5 locations Up to 10 locations Up to 25 locations
Personalized Onboarding & Martech Strategy
Contacts imported from legacy software systems ✓ ✓ ✓ ✓
Onboarding + performance implementation w/ Strategic Martech Specialist 3 calls during first year onboarding
and up to 10 hours of consulting, auditing, implementation and setup 3 calls during first year onboarding
and up to 15 hours of consulting, auditing, implementation and setup 4 calls during first year onboarding
and up to 20 hours of consulting, auditing, implementation and setup 4 calls during first year onboarding
and up to 30 hours of consulting, auditing, implementation and setup
Annual Martech Specialist Consultations 1 / year 2 / year 4 / year 4 / year
On-going Data Architect Support Queue Access Up to 4 hours / year Up to 6 hours / year Up to 12 hours / year Up to 20 hours / year
Dedicated Martech Expert ✓ ✓ ✓ ✓
Execution of Martech FuelFX Assets 3 per quarter / 12 per year
Standard Monthly Licensing Cost $675 $1,175 $2,500 $4,975
Existing Monthly Customer Cost $600 $975 $2,250 $4,475
WebFX has thousands of reviews praising our transparency, communication, and results.
WebFX Agency Rating
4.9/5
based on over 550 third-party reviews
