Retention Rate
Industry average: 50%
WHY IS OUR RETENTION RATE SO HIGH?
Scalable solutions
Industry specialists
Proven results
CLIENT SATISFACTION SCORE
Industry average: 72%
WHY IS OUR SATISFACTION SCORE SO HIGH?
Project management
ROI tracking
Diverse skillsets
“I have 16 years of industry experience, and WebFX is the best agency I’ve ever worked with.”
Flavia A, Review from Clutch.co
HIGHER NPS® SCORE THAN
Industry average: 16
WHY IS OUR NPS SO HIGH?
Turn-key solutions
Real business results
Consistent communication
UX Design Services: WebFX is Your Dedicated UX Design Company
Did you know that over 89% of users will shop with a competitor after having a bad experience on your website? This is why more than 85% of business owners are willing to pay for a better user experience (UX) by opting for UX design services. The experience users have on your website can make or break sales, and even determine if a user returns to your website in the future. For that reason (and many others), UX design services are a must-have for any online business.
What do our UX design services include?
At WebFX, we’ve been in the business for more than two decades — providing clients with remarkable websites that drive real results.
To date, we’ve built more than 997 websites for clients in a variety of industries — in locations across the country. Get a glimpse into what our UX web design services include below!
- Consulting
- Page design
- SEO design optimizations
- Responsive design
- Ecommerce functionality integration
- And more!
Consulting
Consulting
Are you unsure of the direction you want to take with your web design? Do you want a fresh design but aren’t sure how to make all your site elements work together?
WebFX can help.
As a UX design consultancy, WebFX can offer suggestions in terms of:
- Your web design
- Color scheme
- Font choices
- Page layout
- Page navigation
- Form design
- Header and footer design
- Image and multimedia usage
- And more
We’re the web design experts, and if you want advice, we can give it. With our knowledge and your brand guidelines, we’ll help build a website that both users and Google love. Oh, and if you don’t have brand guidelines, we can help you build them, too!

Page design
Page design
Every website has a variety of different pages — for example, you’ll likely have:
- A home page
- An about page
- Service or product pages
- Check out pages
When you work with a UX design company, we’ll help you design your site pages from top to bottom. We’ll ensure that each page has a simple, yet effective navigation bar, plenty of calls to actions, functional forms, multimedia, and more.
Each site page will be designed with conversion in mind. We’ll also ensure that your pages load quickly and are responsive to every user.

SEO design optimizations
SEO design optimizations
The content that is published on your site must be optimized so that Google can crawl, index, and rank it.
This kind of optimization is called SEO, and it involves a series of techniques that make your content desirable to search engines and help it rank highly so that more users can find your site.
SEO techniques include:
- Keyword research
- Keyword implementation
- Content creation
- Internal linking
- Page speed optimization
- And more
Your UX web designer will ensure that your website is updated with SEO best practices to give it the best chance of ranking highly in search engines.

Responsive design
Responsive design
Responsive design ensures that all users, regardless of what device they use, experience your website in the same way.
When site visitors use a smartphone, for example, your buttons should be large enough on the mobile version to easily click.
Your forms should expand to fit the page, and users shouldn’t have any issues seeing images or watching videos.
UI services from WebFX include responsive design, which also satisfies Google’s mobile-first index. The mobile first index means that Google looks at the mobile version of your site first when ranking it — making it even more important to use responsive design.

Ecommerce functionality integration
Ecommerce functionality integration
WebFX UX design services also include the implementation of ecommerce functionality if you sell products on your website.
This UI service ensures that your website provides a seamless shopping experience for users, and that the most important part, your cart, functions properly.
Successful ecommerce functionality is one of the most important UX design services since it can make or break sales on your site.
At WebFX, all of our web designs are conversion-focused, so you’ll never have to worry about missing out on a sale.

Your search for UX design services ends here
When your company partners with WebFX, you:
Pricing custom to you.
Starting at $8,000 per month.

Unlock a 20% increase in ROI with WebFX’s award-winning UX design team

- Dedicated account manager, interfacing with a team of 500+ digital marketing experts
- MarketingCloudFX access for optimizing, measuring, and reporting ROI
- In-depth analysis of your business goals, industry, and competitors
- In-house project management software, 24/7 help desk, and direct client phone line
In-House Marketing
- One or two team members trying to keep up with fast-paced marketing advancements
- Analytics suite for measuring and improving campaign performance
- S.M.A.R.T. goals, but limited resources needed to execute
- Reporting roadblocks leading to project delays and wasted spend
Typical Marketing Agency
- Dedicated account manager responsible for strategy, but will need your help implementing solutions
- Third-party tracking and analysis with subscription costs passed to you
- Cookie-cutter checklists and solutions for optimizing your campaigns
- Regular, but unreliable support when issues arise with your account
Why UX design services are important
If you’re on the fence about opting for UX design services from WebFX, here are some benefits.
We’re experts
We’re experts
With more than two decades in our industry, we know all the most important aspects of UX web design and how to integrate them into new and existing websites.
Our team is a fully-in-house group of ongoing learners who always stay up to date with the latest web design trends and techniques — meaning you get the best web designs out there.
We’ll save you money
We’ll save you money
Instead of hiring an in-house designer to work at your company, you’ll get more for your money when you hire a full-service digital marketing agency.
We provide services well beyond web design, which means you won’t have to hire a different agency for every one of your marketing needs.
WebFX provides everything from web design services and SEO services to social media marketing services and PPC Services.
We’ll help you increase key metrics
We’ll help you increase key metrics
Our UX design services are created to help you improve key metrics for your business — including bounce rate, dwell time, conversions, and more.
We’ll provide you with reports to help you understand just how your new web design performs.
FAQs about UX design services
What are UX design services?
UX design services include processes that optimize a website’s design to create a positive, memorable experience for users.
These services incorporate:
- Branding
- Overall design
- Functionality
- Usability
Focusing on the user experience helps create a website that keeps visitors coming back time after time.
UX design services, also sometimes known as UI services, are typically broken into a few categories including:
- Web design: The development of the overall look of the website and its pages.
- Web development: The build out of the web design.
- Project management: The management of the web design and development process.
- Troubleshooting: The testing and clean up that is done to the site after launch.
- Optimization: The improvement of site elements after elements are tested.
These service categories are then broken into even smaller service groups.
For example, web design includes services like prototype build out, change requests, color scheme suggestions, and more.
Troubleshooting includes services like A/B testing, heatmap testing, and more.
The goal of UX design services from a UX design company is to create a site that keeps users interested and engaged, and provides a fantastic experience every time.
What is a UX design agency?
A UX design agency dedicates their time to creating and developing new websites and improving existing websites for their clients.
The goals of a UX design agency are:
- Improve an existing web design that is lackluster or doesn’t provide a positive user experience for visitors
- Create a website from scratch that delights and engages all visitors
- Focus on website usability and functionality
- Create a website that speaks to a company’s brand and mission
- Optimize site speed to provide the best experience for users
- Optimize site forms to encourage users to fill them out
- Optimize shopping cart features for a seamless checkout
These goals combine to create a user-friendly website that clients can display proudly. Not only that, but user-friendly websites are much more likely to have a higher dwell time, a lower bounce rate, and sell more products.